Citizens Financial Group, Inc

Fraud Risk Analytics Sr Analyst

Citizens Financial Group, Inc$79K — $95K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of advanced analytics experience in Financial Services
  • High proficiency with data extraction/mining tools like SQL, SAS
  • Proficient in Microsoft Office, especially Advanced Excel and PowerPoint
  • Strong problem-solving and analytical skills
  • Excellent communication, interpersonal, and organizational skills

Responsibilities

  • Monitor and develop fraud strategies and tools for Debit & ATM accounts
  • Partner effectively with vendors and Product teams to manage fraud controls
  • Ensure compliance with regulatory requirements and internal policies
  • Develop and implement fraud prevention strategies and tools
  • Conduct ongoing analysis of fraud trends and propose solutions
  • Manage competing priorities while meeting strict deadlines

Benefits

  • Collaborative work environment
  • Professional development and training opportunities
  • Opportunity to impact fraud strategy and customer experience
  • Access to advanced data analysis tools
  • Comprehensive benefits package including health and wellness programs
Full Job Description
Job Description

The Fraud Risk Sr Analyst is accountable for monitoring and developing fraud risk strategies for Citizens Consumer Debit & ATM Card accounts with a focus on IT tools and systems to monitor and mitigate fraud. The Fraud Risk Sr Analyst will take the lead in the development of fraud processes, strategies, and IT controls/tools to mitigate fraud risk during all facets of the Debit & ATM process while balancing customer experience, operational and product P&L impacts. Responsibilities include evaluation of new information security tools and processes to enhance detection, and reporting on overall Fraud losses and trends in addition to monitoring strategy performance. Reconcile numerous metrics and condense/summarize portfolio performance, with recommendations for improvements to information security processes and technologies.

Primary responsibilities include
  • Monitor and develop fraud strategies, tools, processes, models and ensure that they deliver superior fraud detection while balancing approval rate and product P&L impacts. Explain variances and recommend remedial actions to all stakeholders. Mine application data to develop segmentation to improve fraud detection and minimize impact to legitimate applications.
  • Strong partnership with vendors and Product team effectively managing the fraud controls for new-account application based on ROI.
  • Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Risk Management Framework and internal Citizens Bank Policies and Policy Standards.
  • Develop, implement, monitor, and provide performance tracking of fraud strategies and fraud prevention tools and processes.
  • Conducts ongoing analysis to identify root cause of fraud trends and propose potential solutions
  • Effectively manages competing priorities of requests working under strict deliverables

Required Skills/Experience
  • 5+ years of advanced analytics work experience preferably in Financial Services industry
  • High proficiency with data extraction/mining tools (data processing and analysis) like SQL, SAS
  • Proficient with Microsoft Office applications; Advanced Excel. PowerPoint
  • Strong problem solving and analytical skills
  • Excellent communications (oral and written), interpersonal / business partnering, and organizational skills

Preferred Skills/Experience
  • Strong knowledge of the fraud management life cycle and industry trends
  • Previous experience with managing fraud application risk at another financial institution is a plus

Education

Bachelor's Degree in Operations Management, Mathematics, Statistics, Actuarial Sciences, Economics, Engineering or other quantitative, business, or technical discipline, or equivalent combination of education and business applied experience.

Master's degree preferred.

Hours & Work Schedule
  • Hours per Week: 40
  • Work Schedule: 8:30am - 5:00pm, Monday - Friday

Pay Transparency
  • The salary range for this position is $79,000 - $95,000 per year. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits


About Citizens Financial Group, Inc

Citizens Bank is a financial service company. It provides outstanding local and personalized service. It offers a full range of commercial, real estate, and consumer lending. It is specialized in personal and small business deposit services, electronic services.

Citizens Financial Group, Inc. Careers

Join the dynamic team at Citizens Financial Group, Inc., a leading financial institution where your career aspirations can soar. We are committed to fostering a culture of innovation, leadership, and diversity that supports our employees' professional growth and development.

Explore Job Opportunities

At Citizens Financial Group, Inc., we offer a wide range of job opportunities that cater to diverse skill sets and career interests. Whether you're a seasoned professional or just starting out, you'll find a position that challenges you and enhances your expertise.

Internship Programs

Kickstart your career with our internship programs designed to give you a hands-on experience in the financial sector. Our internships provide a robust platform to develop your skills, engage in meaningful projects, and network with industry leaders.

Employment Benefits

Choosing a career with Citizens Financial Group, Inc. means opting for a comprehensive package of benefits. We believe in supporting our team members not only in their professional lives but also in their personal growth and well-being.

Inclusive Culture and Diversity Training

We pride ourselves on a workplace culture that embraces diversity and inclusivity. Regular diversity training ensures that our team members appreciate and leverage the unique backgrounds and perspectives that each individual brings to the company.

Professional Growth and Leadership Development

Continuous learning is at the core of our professional development agenda. With access to leadership development programs and tailored training, you can advance your career and leadership skills at Citizens Financial Group, Inc.

Innovation at Work

Innovation is key to staying competitive in the financial industry. At Citizens Financial Group, Inc., you’ll work alongside talented professionals who are pushing the boundaries of what’s possible in financial services.

Networking and Career Advancement

Our company not only provides job opportunities but also fosters an environment where networking and professional connections flourish. This supportive network is vital for career advancement and personal growth within the industry.

Join Our Team

Are you ready to take the next step in your career? Explore the open positions at Citizens Financial Group, Inc. and find where your skills and passions align with our needs. We are continuously hiring and looking for new talents to join our robust team.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company culture, reviewing your resume, and coming ready to discuss how your experience and skills align with the position you are applying for. At Citizens Financial Group, Inc., we are more than just a financial institution; we are a place where you can make a difference. Join us and transform your career with a company that values your unique talents and aspirations.
Learn more about Citizens Financial Group, Inc
Size
17,463 employees
Market Cap
$19.3 billion
Industry
Net Income
$1 billion
Founded
1828
5 Year Trend
+2.6%
NASDAQ

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