TeleTech

Forward Support Team Administrator, Senior

TeleTech$86K — $198K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience with military training and training support
  • 5+ years of experience with integrating training environments for Army Mission Command Information Systems
  • 2+ years of experience performing system enhancements and software updates
  • Secret clearance required
  • Bachelor's degree in a relevant field

Responsibilities

  • Enable large-scale computer-based training for Army commanders
  • Maintain and optimize the U.S. Army's constructive simulation toolkit
  • Ensure mission-rehearsal exercises run flawlessly from battalion to echelons above corps
  • Provide hands-on technical expertise for the JLCCTC suite
  • Integrate simulation platforms with real-world systems for dynamic training

Benefits

  • Emphasis on a people-first culture with flexible work models
  • Opportunities for collaboration in-person or virtually
  • Potential for career development in national security
  • Involvement in impactful projects tailored to military training and support
Full Job Description
Forward Support Team Administrator, Senior
The Opportunity:

Are you looking for an opportunity to combine your technical skills with big picture thinking to make an impact on national security? You understand your customer's environment and how to develop the right systems for their mission. Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer focused engineering solution.

As a Forward Support Team Administrator on our team, you'll enable large-scale, computer-based training for Army commanders and battle staffs. You'll maintain and optimize the U.S. Army's constructive simulation toolkit-ensuring mission-rehearsal exercises on offensive, defensive, stability, and civil-support run flawlessly from battalion through echelons above corps. You will be providing hands-on technical expertise for the Joint Land Component Constructive Training Capability (JLCCTC) suite. Your role ensures that simulation platforms seamlessly integrate with real-world Systems and deliver realistic, dynamic training environments.

You Have:
  • 5+ years of experience with military training and training support
  • 5+ years of experience with integrating training environments, planning architectures, and stimulation of Army Mission Command Information Systems (MCiS) in support of unit training events and distributed exercises
  • 2+ years of experience performing system enhancements and installing software updates
  • Secret clearance
  • Bachelor's degree


Nice If You Have:
  • Experience in DoD configuration and patch management processes, including STIGs or SCAP
  • Knowledge of networking fundamentals such as TCP/IP, routing, switching, VLANs, VPNs, and secure LAN or WAN operations
  • Knowledge of Joint Land Component Constructive Training Capability applications or equivalent simulation tools
  • Possession of excellent verbal and written communication skills to instruct non-technical military personnel
  • Possession of excellent analytical, troubleshooting, and technical documentation skills


Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.


About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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