About the RoleWe're looking for a Forward Deployed Engineer that will work directly with customers to ensure successful Teleport deployments.
You will meet regularly with customers, understand pain points blocking deployments and remove roadblocks. This includes writing and fixing IaC deployments (like Helm charts), developing workarounds, and writing Go code to fix bugs and implement small features.
For more complex issues, you will work with customers to articulate the problem they are trying to solve, gather requirements, and make the business case to the product and engineering teams to invest in resolving the issue.
What You'll Do- This job sits at the intersection of product, engineering, and revenue.
- You won't just work closely with the engineering team, you will be on the engineering team.
- The range of problem solving includes networking, performance, security and integrations with existing systems.
- Most of the code you will write will be open source.
- Our products are loved by their users, you'll get to meet them regularly.
What We're Looking For- Excellent communication skills.
- Willing to travel to customer sites.
- Infrastructure as Code (IaC) experience (like Terraform, Ansible, Helm).
- Linux systems engineering experience.
- Go or Rust experience.
- As we are a startup, you should be comfortable changing the area of focus and working directly with customers.
How We Hire- You will join 30 minute intro call and we will walk you through the compensation, interview process and requirements
- You will join a 30 minute call with the hiring manager, and we will walk you through the take home exercise and help answer questions
- You join a Slack channel and submit a coding challenge using Github
The BenefitsAt Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be - giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
