Job Summary The Sales Manager will help ensure customer retention and profitability through effectively managing people, processes and inventory.
Department: Sales
Reports to: Store Manager
Wage Range: $75,000 - $115,000
Core Responsibilities
-Desk deals, including building deals and closing deals.-Bid customer vehicle trades-Manage the flow of show room traffic, including the Sales Consultant rotation-Manage technology, including Reynolds and Reynolds, Focus, Vauto, and others-Manage Guest concerns & conflict resolution-Train sales consultants in the Rochester Ford sales process-assist in the interviewing, hiring, growth & development, including disciplinary actions, and, if necessary, terminations of employees.
Job Requirements
-2 years previous auto industry experience
-Achieve and maintain Ford certification at the highest levels
-Excellent organizational and time management skills
-Strong communication and interpersonal skills
-Basic math and computer skills
-High school diploma or equivalent required, college degree preferred
-Valid state driver's license & ability to be insured through RMC liability insurance required
Physical Demands
-Must be able to remain in stationary position 80%
-Frequently works in outdoor weather conditions
Universal Responsibilities
-Adhere to the Rochester Motor Cars mission, vision and values in all situations.
-Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.
1.Customer Enthusiasm
2.Employee Satisfaction
3.Financial Performance
4.Market Effectiveness
5.Ongoing Improvement
-"Grow people, make friends and do good."
-Exhibit personal excellence by setting high standard of performance. Consistently meet exceed quality standards and requirements.
Job description subject to change at management's discretion.
