Description

Service Assistant Manager

The Service Manager / Assistant Manager is responsible for leading daily front-of-house operations, supporting the General Manager, and ensuring every shift is executed with strong service, clear standards, and consistent leadership.

This is a hands-on management role for someone who can lead from the floor, coach team members, solve problems quickly, and keep the restaurant moving with urgency and professionalism.
What Success Looks Like

A successful Service Manager creates strong shifts, develops strong people, protects the guest experience, and makes the restaurant better through consistent leadership, accountability, and execution.

Responsibilities

$44

Qualifications
• 2+ years of restaurant leadership experience preferred.
• Experience leading front-of-house and bar operations.
• Strong leadership, coaching, communication, and team-building skills.
• Ability to coach team members, provide feedback, and hold staff accountable to company standards.
• Ability to manage labor, staffing, floor coverage, and shift execution.
• Strong guest-service and problem-solving skills with a solutions-oriented approach.
• Strong organizational and decision-making skills, with the ability to remain effective under pressure in a fast-paced, high-volume environment.
• Working knowledge of beverage service and responsible alcohol service practices.
• Reliable, professional, and able to lead by example from the floor.
• Strong sense of ownership, urgency, and accountability.
• Availability to work nights, weekends, and holidays as required.