About the RoleThe
Food Safety & Quality Assurance Supervisor provides proactive leadership in developing, implementing, and monitoring company quality, food safety, and employee safety requirements. This role serves as a lead and SQF Champion, leading quality assurance and sanitation program execution, internal auditing, and compliance with GFSI/SQF, customer and regulatory standards. Additionally, the Supervisor serves as one of the
"Voice of the Customer," analyzing feedback to drive improvements and providing essential support functions to the
Operations/Quality Engineering team to ensure seamless operational excellence.
This is not a desk job!!! You will be an active presence on the warehouse floor, bridging the gap between high-level quality strategy and daily operations. You will drive continuous improvement projects, analyze defect data to identify trends, and act as a cultural change agent, empowering our teams to take ownership of quality and safety.
What You'll Do DailyCore Quality & Food Safety- Develops and implements Quality and Food Safety policies and programs including internal quality standards, FSMA, GMP, Environmental Monitoring Program, Sanitation, and Traceability as outlined in the SQF Standards.
- Conducts annual reviews of Food Safety Plans, Training Material, Sanitation Processes, and food defense protocols.
- Collects, analyzes, and summarizes data to create and monitor food safety KPIs to effectively improve product and processes.
- Leads the team of QA/QC & Sanitation Technicians to ensure compliance with SQF and company standards.
Employee Safety & Compliance- Integrates employee safety protocols into daily quality operations, ensuring all team members adhere to OSHA and internal safety standards.
- Conducts regular safety audits and risk assessments to identify potential hazards within the production and quality environments.
- Collaborates with facilities and operations teams to ensure equipment and workstations meet ergonomic and safety requirements.
Supplier Management & Regulatory Compliance- Manages supplier compliance and documentation using TraceGains and other platforms to verify and maintain up-to-date food safety and quality records.
- Interacts directly with suppliers regarding non-conformances, ensuring robust root cause analysis and timely corrective actions.
- Verifies the accuracy of regulatory documentation and records to ensure full compliance with FBM & Misfits Rx Partner requirements.
- Maintains the Approved Supplier List and coordinates with procurement to onboard new vendors following internal risk assessment protocols.
Engineering Support & Operations- Provides critical support functions to the Quality Engineer, including assisting with the validation of new equipment and the implementation of the electronic QMS.
- Aids in the development of efficient document control management processes using available databases, and platforms as the Jalapeno WM System.
- Collaborates on cross-functional projects to streamline fulfillment center operations and enhance quality engineering workflows.
Leadership & Culture- Builds awareness, training, and education programs to drive a culture of safety, quality, and accountability.
- Provides continuous feedback, coaching, and regular performance reviews for the QA team.
- Serves as a subject matter expert for USDA and PACA grading standards to support mission-based quality goals.
Who You Are- A Culture Change Agent: You know that Quality isn't about policing people; it's about coaching them. You can influence associates and managers alike to care about the details.
- Analytical: You love Excel, Google Sheets, SQL, or Tableau. You don't just see numbers; you see the story they tell about our operations.
- Resilient: Fulfillment centers are fast-paced environments. You can handle shifting priorities and keep a cool head under pressure.
- A Problem Solver: You don't just put a band-aid on a problem; you find the root cause (5 Whys, Fishbone) and fix it forever.
Qualifications- Education: Bachelor's degree in Engineering (Industrial, Mechanical, Manufacturing), Food Science, Supply Chain, or a related technical field.
- Experience: 2-5 years of experience in a Quality Assurance, Continuous Improvement, or Process Engineering role within a manufacturing, food production, or high-volume fulfillment environment.
- Technical Skills: * Strong proficiency in Data Analysis and Statistical Process Control.
- Experience with Project Management methodologies.
- Knowledge of Lean Six Sigma principles (Green Belt is a plus).
- Food Safety: FDA PCQI Certified, USDA-AMS & FSIS, GFSI-specifically SQF Preactititioner, FSMA regulations, and HACCP Certified.
- Spanish-strongly preferred
- Supplier Management experience
- OSHA and Safety Management experience
- Soft Skills: Exceptional communication skills-ability to translate technical quality concepts into clear instructions for warehouse associates.
- Physical Requirements: Ability to spend 50% of time on the warehouse floor in cold environments (36°F and below).
Details of Position & Benefits:- Salary range: $85,000 / year
- Comprehensive medical, dental, and vision insurance
- 401(k)
- Annual Misfits grocery box credit of $1200 paid in weekly installments
- Life insurance
- Paid vacation time
- Paid holidays
- Paid sick days
- Commuter benefits
