Food Safety & Quality Assurance (FSQA) Manager

Whataburger$75K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Food Science, Food Safety, or related field or equivalent experience
  • 3-5+ years of food safety or quality experience in food manufacturing, foodservice, or restaurants
  • Working knowledge of HACCP, GMPs, FDA Food Code, and regulatory requirements
  • Experience reviewing supplier audits and managing corrective actions
  • Familiarity with GFSI-recognized schemes (e.g., SQF, BRC, or equivalent)
  • Strong communication and cross-functional collaboration skills
  • Proficiency with Microsoft Office tools

Responsibilities

  • Lead supplier FSQA programs compliant with company and regulatory standards
  • Drive corrective actions based on audits and inspections oversight
  • Conduct supplier audits and oversee product evaluations and sampling
  • Enhance supplier food safety, sanitation, and quality systems
  • Maintain accurate food product specifications and FSQA documentation
  • Support launches of new and reformulated products
  • Collaborate with Operations, Product Development, and Risk teams

Benefits

  • Competitive Weekly Pay
  • Bonus Program with potential up to 2.5X based on company results
  • 5 weeks PTO plus Flex Weeks
  • Paid Parental Leave and Paid Corporate Holidays
  • 401(k) match up to 4%
  • Comprehensive Medical, Dental, and Vision Benefits
  • Opportunities for Career Development and Growth
  • Scholarship Program and Hardship Grant Assistance through Whataburger Family Foundation
  • Discounted Meals and additional discounts on services and fitness
Full Job Description

Your Recipe for Impact — What You’ll Do

As a Food Safety & Quality Assurance Manager, you play a vital role in protecting our guests, our brand, and our teams by ensuring the food we serve is safe, compliant, and consistently high quality. You’ll lead supplier food safety programs, support new product launches, and proactively reduce risk through strong partnerships and data‑driven decisions.

In this role, you Make a Difference by safeguarding food safety and quality standards that impact millions of guests. You Serve with Heart by building trusted, collaborative relationships with suppliers and internal partners. You Win as One by working cross‑functionally with Operations, Product Development, Category Management, and Risk to solve complex challenges. And you Move Forward Boldly by continuously improving systems, raising standards, and helping shape the future of our FSQA programs.

Day-to-Day Ingredients — Responsibilities

As a Food Safety & Quality Assurance Manager, you will:

  • Lead supplier FSQA programs to meet company policies and regulatory requirements
  • Review audits and inspections; drive corrective actions to resolution
  • Conduct supplier audits, product evaluations, and sampling activities
  • Strengthen supplier food safety, sanitation, and quality systems
  • Own and maintain accurate, compliant food product specifications
  • Support commercialization and launch of new and reformulated products
  • Partner with Operations, Product Development, Category, and Risk teams
  • Monitor FSQA calibration activities and address gaps or deviations
  • Support food safety, quality, and illness investigations
  • Maintain complete and accurate FSQA records and documentation
  • Contribute to supplier programs, tools, and training improvements

The Sauce — Pay & Perks

As a Food Safety & Quality Assurance Manager, you will receive:

  • Competitive Weekly Pay
  • Bonus Program that scales up to 2.5X payout potential based on company results
  • 5 weeks PTO
  • Flex Weeks
  • Paid Corporate Holidays
  • Paid Parental Leave*
  • 401(k) match $1/$1 up to 4%
  • Competitive Medical, Dental and Vision Benefits*
  • Short-term and Long-term Disability Benefits*
  • Opportunities for Career Development and Growth
  • Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
  • Discounted Meals for You and a Guest
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and recognition for all you do
  • Retirement Celebration Program

What You Bring to the Table — Required Experience

As aFood Safety & Quality Assurance Manager, youmust have:

  • Bachelor99s degree in Food Science, Food Safety, or related field (or equivalent experience)
  • 3 65+ years of food safety or quality experience in food manufacturing, foodservice, or restaurants
  • Working knowledge of HACCP, GMPs, FDA Food Code, and regulatory requirements
  • Experience reviewing supplier audits and managing corrective actions
  • Familiarity with GFSI99recognized schemes (e.g., SQF, BRC, or equivalent)
  • Strong communication, problem99solving, and cross99functional collaboration skills
  • Ability to manage multiple priorities in a fast99paced environment
  • Proficiency with Microsoft Office tools

Extra Toppings — Desired Experience

As a Food Safety & Quality Assurance Manager, we prefer you to have:

  • CP99FS, REHS/Registered Sanitarian, or similar certification
  • HACCP certification
  • PCQI and/or supplier audit certification experience
  • Experience improving supplier performance and food safety systems
  • Experience supporting product commercialization or launch initiatives

Where & How You99ll Work

This role is based at the San Antonio Home Office, working on9site Monday through Thursday with remote flexibility on Fridays. In this role, you9ll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast9paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full9time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

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