Salary: $82,183.00 - $148,244.00 Annually
Location : Gaithersburg, MD
Job Type: Career
Job Number: 10061
Department: MC Parks
Opening Date: 07/21/2026
Closing Date: 8/5/2026 11:01 AM Eastern

Description
We are seeking a strategic and hands-on Fleet Operations Manager to lead a high-performing automotive maintenance and fleet program. This role is responsible for overseeing daily operations, managing personnel, optimizing budgets, and improving the processes that enhance efficiency, safety, and service delivery. The ideal candidate brings strong leadership, technical expertise in fleet management, and the ability to balance operational demands with long-term planning.

Examples of Important Duties
Operations & Program Management

• Lead and continuously improve fleet maintenance operations, ensuring efficiency, safety, and high service standards.
• Evaluate and recommend new processes, technologies, and equipment to enhance program performance.
• Communicate operational updates and initiatives to staff and support implementation of new techniques and procedures.
• Monitor performance metrics and identify opportunities for operational improvements.

Personnel Management

• Manage and oversee a team of approximately 30 staff, including supervisors, mechanics, and parts personnel.
• Provide leadership through coaching, counseling, performance evaluations, and disciplinary actions as needed.
• Partner with Human Resources to recruit, interview, hire, employee issues and onboarding new employees.
• Review, adjust, and approve employee timecards and payroll records.
• Develop and implement annual training and development programs to enhance staff performance and skills.

Budgeting & Financial Management

• Develop and manage the annual operating budget, including forecasting labor, parts, supplies, and fuel costs using fleet management systems and historical data.
• Monitor expenditures and provide justification and reporting on budget performance.
• Collaborate with leadership on purchasing decisions for vehicles and equipment.
• Analyze fleet and equipment performance to inform purchasing specifications and lifecycle planning.
• Oversee purchasing programs, including procurement cards and outsourced repair services.
• Manage fleet disposal processes, ensuring assets are sold at fair market value using established systems and pricing strategies.

Required Skills & Competencies

• Strong knowledge of complex automotive maintenance and fleet operations.
• Proven leadership and supervisory experience managing diverse teams.
• Excellent problem-solving and organizational skills with the ability to manage multiple priorities.
• Strong interpersonal skills with the ability to build effective working relationships.
• Effective written and verbal communication skills.
• Ability to analyze data and make informed operational and financial decisions.

Preferred Qualifications

• Demonstrated experience with progressively increasing responsibility in fleet or automotive maintenance management.
• Proven success leading teams, managing budgets, and improving operational performance.

Minimum Qualifications

1. Bachelor's Degree in Business or Public Administration, or any other related field.
2. Six (6) years of varied and responsible experience in the administration of a large fleet maintenance operation, including budget preparation, analysis, and control.
3. An equivalent combination of education and experience may be substituted, which together total ten (10) years.
4. Valid driver's license in accordance with both State and Commission rules and regulations. Driver's license must be unencumbered by restrictions, revocations, suspensions, or points that could limit the employee's ability to drive Commission vehicles or perform driving duties required by the position of assignment.
5. Pass Commission medical examination.

Supplemental Information

Class/Specification: Fleet Services Manager

May be subject to medical, drug and alcohol testing.
Why Join Us
This is an opportunity to lead a critical operational function, influence strategic decisions, and drive meaningful improvements in a dynamic environment. You will work collaboratively with leadership while making a direct impact on efficiency, service quality, and workforce development.

01

Describe your experience managing a fleet or automotive maintenance operation. Include the size of the team, types of equipment managed, and key improvements you implemented.
02

Provide an example of how you developed or managed an operating budget. How did you forecast costs, control expenditures, and address budget challenges?
03

Tell us about a time you had to lead staff through a significant operational change (e.g., new system, process, or policy). What approach did you take, and what was the outcome?
Required Question