Fixed Operations Director

Paul Thigpen Automotive Group

$101K — $131K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 3 years experience in Fixed Operations Management.
  • Demonstrated stable career progression in automotive management.
  • Proven track record of high Customer Satisfaction Index (CSI) scores.
  • Experience achieving year-over-year growth and team development.
  • Strong organizational and communication skills.
  • Computer proficiency is essential.

Responsibilities

  • Drive operational excellence to achieve customer service and employee satisfaction goals.
  • Collaborate with upper management for hands-on support in daily operations.
  • Foster a culture of continuous improvement within the team.
  • Lead and mentor team members to enhance their professional skills.
  • Implement proven processes for achieving performance results.
  • Ensure all operations align with company values of integrity and character.

Benefits

  • 401(k) plan with company matching options.
  • Comprehensive health, dental, and vision insurance.
  • Employee discounts on vehicle purchases, parts, and services.
  • Life insurance and employee assistance programs.
  • Professional development and tuition reimbursement.
  • Paid time off and relocation assistance.
Full Job Description
Automotive Fixed Operations Manager. We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our future growth. Our number one goal is continued training and support for you and your team to achieve both our world class level of customer service and employee satisfaction and success that we are known for. Our elite Management TEAM in Service and Parts will enjoy a culture that will encourage continuous improvement without sacrificing integrity or character and help to build opportunities for your professional improvement and personal growth. We also provide industry leading compensation and potential bonus plans, and benefits for our own employees including health, dental, vision, life, 401k, and paid vacations along with vehicle purchase, parts, and service discounts. OUR EXPECTATIONS: A driven individual looking to establish success as an Automotive Fixed Operation Manager at a Dealership with a vested interest. Top level management skills with an impeccable work ethic and positive attitude. Motivated to be the best of the best and willing to put in the hours to achieve results through our proven processes. Strong communication and collaboration skills, always professional, a team player, passionate, driven. REQUIREMENTS: Our World Class Automotive Fixed Operations Manager will need: At least 3 + years of proven success in Fixed Ops Management with stable career progression. A proven background filled with high CSI numbers, year over year growth, and team development. To be computer savvy while possessing high organizational and communication skills. A High school diploma or equivalent required, college degree recommended but not required. Job Type: Full-time Pay: $101,000.00 - $131,000.00 per year Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Relocation assistance Tuition reimbursement Vision insurance Schedule: 10 hour shift On call Education: High school or equivalent (Preferred) Experience: Management Experience: 3 years (Preferred) Leadership Experience: 3 years (Preferred) Fixed Operation Director: 3 years (Preferred) Work Location: Single Location

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