Convergint Technologies

Fire Service Supervisor

Convergint Technologies$90K — $115K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Leadership skills with a focus on mentoring and development
  • Advanced financial analysis capabilities
  • Proficient in Microsoft Office Suite and Project Management tools
  • Experience in project management, especially in technical environments
  • Degree or equivalent experience in a relevant field

Responsibilities

  • Execute Customer Service Programs to maximize customer satisfaction
  • Manage resources and costs effectively in service delivery
  • Supervise a team of specialists and coordinators for service execution
  • Drive growth and delivery of service products in the local market
  • Perform additional duties as required or requested

Benefits

  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Unique Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Tuition reimbursement
  • Corporate Social Responsibility Day
  • Paid parental leave
  • Vehicle reimbursement plan or company vehicle
Full Job Description
What you'll do with "Our Training and Your Experience"
  • Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
  • Responsible for maximizing customer satisfaction by effectively executing all Convergint Technologies commitments on Customer Service Programs (CSPs), time and material, parts sales and other service duties.
  • This is a line position that is either field- or office-based and is responsible for the effective management of resources, costs, safety, quality assurance and customer satisfaction for the delivery and expansion of the existing service base.
  • Supervise Field Specialists, Service Specialists, Service Coordinators, and/or Inspectors in all aspects of service delivery.
  • The financial impact is measured in the growth and delivery of Service products in the local CTC market.
  • Performs other duties and responsibilities as requested or required.

What You'll Need
  • Leadership Orientation - Actively seeks ways in which to act as a role model - guide, develop and mentor others within the department.
  • Advanced financial analytical skills including cost control (e.g. gross margin calculations).
  • Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
  • Developing project management experience in a technical environment (building automation systems, fire alarm systems, and/or electronic security systems).

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
  • 10 Company Holidays and Paid Time Off starting at 13 days annually
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan or company vehicle
  • Corporate Social Responsibility Day
  • Cell phone reimbursement (if applicable)
  • Paid parental leave

Requirements:

Education: College degree, trade school or equivalent experience

Preferred Experience: (but not required):
  • 3-5 years of field service, project management or relevant engineering
  • Previous supervisory experience
  • Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
  • NICET II, Denver CSA
  • Experience with Power BI, Smart Sheets, Oracle, MS Office

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

The anticipated compensation of this position is $90,000 - $115,000 per year, depending on experience.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.

This posting is expected to stay up until 10/9/2026

About Convergint Technologies

Convergint Technologies is a global provider of security and fire alarm systems for commercial and industrial customers. The company was founded in 2001 and is headquartered in Bannockburn, Illinois. Convergint's services include design, installation, and maintenance of security systems, as well as integration with other building systems such as HVAC and lighting. The company serves a variety of industries, including healthcare, education, and government. Convergint is committed to providing innovative, reliable, and cost-effective solutions to its customers.
Learn more about Convergint Technologies
Size
5,000 employees
Industry
Founded
2001

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