What you9ll do with "Our Training and Your Experience"
- Convergint9s greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
- Responsible for maximizing customer satisfaction by effectively executing all Convergint Technologies commitments on Customer Service Programs (CSPs), time and material, parts sales and other service duties.
- This is a line position that is either field- or office-based and is responsible for the effective management of resources, costs, safety, quality assurance and customer satisfaction for the delivery and expansion of the existing service base.
- Supervise Field Specialists, Service Specialists, Service Coordinators, and/or Inspectors in all aspects of service delivery.
- The financial impact is measured in the growth and delivery of Service products in the local CTC market.
- Performs other duties and responsibilities as requested or required.
What You9ll Need- Leadership Orientation - Actively seeks ways in which to act as a role model - guide, develop and mentor others within the department.
- Advanced financial analytical skills including cost control (e.g. gross margin calculations).
- Excellent Microsoft Outlook, Project, Excel, Word and Power Point skills.
- Developing project management experience in a technical environment (building automation systems, fire alarm systems, and/or electronic security systems).
Company BenefitsConvergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
Requirements:Education: College degree, trade school or equivalent experience
Required Experience:
- 3+ years of fire alarm field service experience
- Exposure to leading or supervising a small team
- Experience in 1 or more of the following industries: electronic, fire alarm & life safety, building automation, and/or healthcare
Preferred Experience:
- NICET Certified
- EST Certified
Visit our Convergint careers site to learn more about the company and the exciting opportunities available.
The anticipated compensation of this position is $40 - $46 per hour.
Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant.
