Full Job Description
The Experienced Automotive F&I Manager is responsible for ensuring that customers of our dealership are satisfied with their transactions and informed of their rights. They will sell add-on products and services to customers in order to increase the value of their transactions.
What We Offer: • Medical • 401K Plan • Paid time off and vacation • Growth opportunities • Paid Training • Employee vehicle purchase plans • Family owned and operated • Discounts on products and services
Responsibilities: • Oversee financial transactions at the dealership, including closing deals and securing add-on products and services to maximize customer satisfaction • Generate and present financial offers to customers, ensuring the customer understands their rights and obligations • Build relationships with customers in order to foster a strong customer service experience • Monitor and report customer satisfaction metrics • Ensure compliance with all state and federal laws regarding F&I • Manage customer data effectively
Requirements: • Positive, outgoing, energetic attitude • Proven experience in the automotive sales industry and F&I • Ability to meet and exceed goals • Maintain a high customer satisfaction index • Available to work flexible hours and weekends • Excellent verbal, written and interpersonal communication skills • Good organizational skills and attention to detail