T-Mobile

Field Technician

T-Mobile$62K — $112K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience required
  • Preferred fields: Vocational/Technical Training or related areas
  • 2-4 years in Field Operations and maintenance preferred
  • 2-4 years in Wireless telecommunications or a similar field preferred
  • Required skills: 5G NR, Base Station, Network Troubleshooting, Project Management, Technical Support, Disaster Recovery Planning, Radio Access Networks, Wireless Backhaul

Responsibilities

  • Provide technical support to resolve network performance issues
  • Manage smaller projects or project segments with accurate status updates
  • Recommend process improvements for maintenance and repair to senior staff
  • Assist in developing procedural documentation with senior technicians
  • Complete required training to keep up with systems and organizational standards
  • Other duties/projects assigned by management as needed

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match, employee stock grants, and purchase plan
  • Paid time off and up to 12 paid holidays
  • Tuition assistance and family support programs
  • Mobile service and home internet discounts
Full Job Description
This Technician will be responsible for sites along Highway 50 from Folsom to Lake Tahoe. Applicants should live in the area or be able to relocate at the time of hire.

Job Overview
This role supports network operations by applying technical knowledge to maintain and improve network performance and reliability. It involves providing technical assistance, managing smaller projects, and contributing to operational process improvements. The role requires understanding of radio access networks, backhaul, signaling, disaster recovery, data services, and location-based services. Success is measured by effective technical support, timely project updates, and identification of process enhancements. The work directly impacts network stability and service quality for organizational and customer needs.

Job Responsibilities
  • Provide technical support to resolve network performance issues and contribute to outage resolution efforts
  • Manage smaller projects or project segments, delivering accurate status and progress updates as required
  • Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
  • Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
  • Complete required training to maintain current knowledge of systems, products, and organizational standards
  • Also responsible for other duties/projects as assigned by business management as needed


Education and Work Experience
  • Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
  • Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
  • 2-4 years Working experience in Field Operations and maintenance. (Preferred)
  • 2-4 years Wireless telecommunications or other related experience. (Preferred)


Knowledge, Skills and Abilities
  • 5G New Radio (NR) (Required)
  • Base Station (Required)
  • Continuous Development (Required)
  • Disaster Recovery Planning (Required)
  • Network Troubleshooting (Required)
  • Project Management (Required)
  • Radio Access Networks (RAN) (Required)
  • Technical Support (Required)
  • Wireless Backhaul (Required)


  • At least 18 years of age
  • Legally authorized to work in the United States


Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): Yes
Safety Sensitive Position (Yes/No): No

***The base pay range below is the National Pay Range - to find out the range for the location listed, please click on the link in the second paragraph below.*****

Total Target Cash Earnings Opportunity: $62,142 - $112,089

National Base Pay Range: $27.16 - $48.99

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ368661¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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