Komatsu

Field Service Technician - Remote Rotational Work

Komatsu$79K — $124K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; Associate Degree in Diesel Technology preferred.
  • 5+ years of hands-on experience in mechanical or field technician roles.
  • Strong communication skills for customer interactions and reporting.
  • Basic arithmetic skills for precise measurements and calculations during repairs.
  • Competency in basic computer applications for managing work orders and documentation.
  • Exceptional troubleshooting skills to efficiently diagnose mechanical problems.
  • Solid mechanical aptitude with experience in diesel engines and heavy machinery.

Responsibilities

  • Achieve and maintain a repair efficiency rate of at least 85%.
  • Keep rework hours under 3% of total billed hours for efficiency.
  • Follow standardized repair times to meet performance metrics.
  • Prioritize health and safety in all tasks according to policies.
  • Maintain detailed documentation of repairs, parts, and time spent.
  • Provide quotes for repair services with clear communication.
  • Diagnose mechanical and technical issues using advanced troubleshooting procedures.
  • Apply systematic failure analysis for effective problem diagnosis.

Benefits

  • Health benefits including medical, dental, and vision.
  • 401k and employee savings programs available.
  • Employee time off for vacation and designated holidays.
  • Employee and family assistance programs offered.
  • Disability benefits included.
  • Life insurance coverage.
  • Access to employee learning and development programs.
Full Job Description
Field Service Technician - Remote Rotational Work

Posting Start Date: 6/30/26

Job Location (Short): Las Vegas, Nevada, USA, 89030

Requisition ID: 35750

Onsite or Remote: Remote Position

Job Overview

Join Komatsu as a skilled Field Technician - Remote Rotational Work.

This position offers a competitive hourly pay range of $38.00 to $60.00, commensurate with your experience, technical expertise, and commitment to quality.

Location: Las Vegas, NV (Supporting Remote Field Work in Tonopah, NV)
Work Type: Rotational / Remote Field Assignment
Travel: Significant travel required
Schedule: Flexible, may include shift work and extended hours
Overtime: Available

In this role, you will contribute to maintaining and repairing equipment crucial to our operations, applying your technical skills and problem-solving abilities to ensure optimal performance. Join us in a career that not only challenges and rewards but also evolves with the industry advancements and your professional aspirations.

Key Job Responsibilities

  • Achieve and maintain an annual repair efficiency rate of at least 85% by delivering high-quality mechanical repairs and services.
  • Ensure that rework hours are kept under 3% of total billed hours to maximize efficiency and customer satisfaction.
  • Adhere strictly to standardized repair times and actively work toward meeting or exceeding balanced scorecard objectives, contributing to overall company performance metrics.
  • Prioritize health and safety in every task, strictly following all regulatory and company policies to maintain a secure working environment.
  • Accurately maintain detailed documentation related to repair processes, parts used, and time spent, while implementing contamination control measures to protect equipment integrity.
  • Provide precise and timely quotes for repair services, maintaining transparent communication and exceptional customer service at every stage.
  • Diagnose mechanical and technical issues using advanced troubleshooting procedures, ensuring all repairs are thoroughly tested, validated, and meet quality standards before completing work orders.
  • Apply systematic failure analysis techniques to diagnose complex problems effectively, facilitating long-term solutions and minimizing recurring issues.


Qualifications/Requirements

  • Education and Experience:
    • Minimum requirement of a high school diploma or GED; Associate Degree in Diesel Technology or related field is highly preferred.
    • At least 5 years of hands-on experience in a similar mechanical or field technician role, or an equivalent combination of education and practical experience.

    Skills and Abilities:
    • Demonstrated strong communication skills, capable of providing excellent customer interactions and clear reporting.
    • Proficiency with fundamental arithmetic required for precise measurement and calculation during repairs.
    • Competency in basic computer applications necessary to manage work orders, documentation, and communication tools.
    • Exceptional troubleshooting skills with the ability to swiftly and accurately diagnose mechanical problems.
    • Solid mechanical aptitude with familiarity in diesel engines, heavy machinery, or related equipment technologies.
    • Flexibility to work varied schedules, including potential shift work, to meet operational demands efficiently.


Additional Information

Additional requirements include certifications for operating forklifts and manlifts, enhancing safety and operational capability on-site. MSHA certification and respirator training may be required depending on specific job assignments. Candidates must possess a comprehensive basic mechanics toolset and hold a valid Driver's License to accommodate travel as part of the field technician duties.

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $$38.00 - $60.00. The actual offer will consider a wide range of factors, including experience and location.

Company Benefits

Komatsu provides an extensive and robust employee benefits package that is designed to enhance the well-being of our employees and family members. We embrace a positive and empowering employee experience with a culture that prides itself on a diverse and inclusive environment.
  • Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
  • 401k and/or employee savings programs
  • Employee time off (vacation and designated holidays)
  • Employee and family assistance programs
  • Disability benefits
  • Life insurance
  • Employee learning and development programs

About Komatsu

Komatsu Ltd. is a Japanese multinational corporation that manufactures construction, mining, forestry, and military equipment, as well as diesel engines and industrial equipment like press machines, lasers and thermoelectric generators. Its headquarters are in Minato, Tokyo, Japan. The corporation was named after the city of Komatsu, Ishikawa, where the company was founded in 1921. Worldwide, the Komatsu Group consists of Komatsu Ltd. and 258 other companies (215 consolidated subsidiaries and 42 companies accounted for by the equity method). Komatsu is the world's second largest manufacturer of construction equipment and mining equipment after Caterpillar Inc.
Learn more about Komatsu
Size
62,774 employees
Industry
NASDAQ

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