Field Service Technician

Copeland

$85K — $120K *
US-AnywhereRemote in Cudahy, WI
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • EPA 608 Universal Certification or equivalent required.
  • 5+ years of experience in Industrial Refrigeration is a must.
  • 5+ years of fieldwork experience required.
  • Familiarity with HVACR controls is necessary.
  • Proficient in Microsoft Office for reporting and scheduling.
  • Ability to travel freely between the U.S. and Canada is essential.
  • Ability to lift 70 lbs (31.8 kg) required.

Responsibilities

  • Commission, start-up, and troubleshoot Vilter industrial refrigeration and natural gas compressors.
  • Coordinate with subcontractors for maintenance and warranty work.
  • Provide technical troubleshooting and problem resolution with support from engineering and service teams.
  • Conduct technical training sessions on equipment.
  • Support Sales and Business Development teams in technical aspects.
  • Participate in joint sales calls when necessary.
  • Serve as a trusted advisor for customer technical inquiries.

Benefits

  • Fully remote work arrangement with occasional travel required.
  • Opportunity for ongoing professional development and training.
  • Collaborative team culture fostering effective communication.
  • Flexible work schedule to accommodate travel needs.
Full Job Description
If you are a Field Service Technician professional looking for an opportunity togrow, Copeland has an exciting opportunity for you!Aligned withour Cudahy, WI location, you willbe responsible forproviding commissioning,troubleshooting,and helping our customers and contractorsmaintainour equipment in the field and through phone support. In addition to the responsibilities below, this position requires a highly motivated individual who is driven by process compliance and continuous improvement to effectively serve our customers and equipment. AS AFIELD SERVICE TECHNICIAN, YOU WILL: Carry out commissioning, start-up and troubleshootingofVilter industrial refrigeration compressors and natural gas compressors equipmentmainly inthe United States with opportunities to work globally. Coordinate andassistCopelandsubcontractorswithpreventativemaintenance andwarranty work. Perform technical troubleshooting and problem resolution for customers, with support from Copeland and Vilter Engineering, Parts, and Service personnel. Conduct/participatein technical training for Copeland and Vilter equipment Work with andassistthe Sales and Business Development teams where possible Participate in joint sales calls with other Copeland team members when needed. Become a trusted advisor for customer technical inquiries. REQUIRED EDUCATION, EXPERIENCE, & SKILLS: Certificate of qualification EPA 608 Universal Certification or equivalent. Minimum 5 years' experience with Industrial Refrigeration Minimum 5 years' work/field experience Knowledge/experience with HVACR controls Microsoft Officeproficiencyasapplicable for preparing service reports, scheduling appointments, expense reports, etc. Must be able to freely travel between U.S. and Canada Mustbe able to lift 70 lbs. (31.8 kg) Legal authorization to work in the United States - Sponsorship will not be provided for this position. PREFERRED EDUCATION, EXPERIENCE, & SKILLS: Bachelors degree in mechanical engineering(or closely related discipline) preferred Working knowledge of industrial compressors for refrigeration and/or gas applications Working knowledge of Copeland screw and reciprocating technologies is an asset Working knowledge of NH3 and Natural Gas is an asset Working knowledge of CO2 systems is an asset Working knowledge of discrete electronic controllers is an asset Working knowledge of voltages from 4-20 mA up to 4140 Volt Remote Work Arrangement: This role is fully remote. As a remote colleague, you maybe requiredto travel to a Copeland site regularly to collaborate with your team or customers as needed. Copeland is committed to fostering a productive and connected culture, so you will have the opportunity to work with your team and leader to understand yourteamoperating principles to collaborate effectively. Must be able to travel in the evenings/weekends. A drivers license is mandatory for employment.Travel required 80% of the time. Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which weoperate, and reward performance during our annual merit review process.In accordance withColorado EPEWA, the salary/pay range for this role is $85,000-$120,000+annually,commensuratewith the skills, talent, capabilities, and experience each candidate brings to a role. #LI-KP1 #LI-Remote

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