Essential Duties & Responsibilities- Properly enforce, train, investigate and oversee the service field staff's safety policy acceptance and compliance.
- Attend all safety related meetings and review all near miss, accidents, and field investigations. Authorize "root causes" for any incident or accident and initiate proper follow up or procedural changes to prevent future incidents.
- Assist with all "new hire" orientations for service technicians and complete check list for field readiness.
- Oversee field training of all technicians. This includes Mesa Certification, on the job training for maintenance, repairs, service calls and small service projects.
- Oversee and direct outside training classes for all technicians according to individual and company requirements. Work with Heather to assure that field training labor reimbursements are facilitated as necessary through the Union.
- Work with Area Supervisors to perform field evaluations for each technician to ensure a qualified and comprehensive technician staff.
- Perform truck inspections yearly on each service vehicle, oversee and evaluate vehicle lease program on a regular basis.
- Perform Job Site Inspections on all sites as required and on service projects as required.
- On site for all first time PM's over $5,000 annually with technicians and customers to insure contractual compliance and customer satisfaction.
- Work in conjunction with the Area Supervisors to properly staff maintenances accounts.
- Assist in monthly contract renewal meetings.
- Assist in and provide recruiting support for field staff and maintain agreed upon crew levels and proper mix of specific talent.
- Provide field support to Dispatch, Sales and Project Production Staffs. Respond to customer field related issues "in person".
- Participate in monthly team safety meetings.
- Identify, mentor and train future field leadership to meet growth demands.
Qualifications- Extensive HVAC field knowledge with minimum 15 years service field experience.
- Extensive Safety knowledge and training with minimum 15 years field experience.
- Knowledge of Local Union Requirements including National Agreements.
- Supervisory and Leadership experience in the service HVAC field min 5 years.
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Geographic DisclosureCompensation Range: $50 - $65 Per Hour
The hourly rate is determined by the CBA/rate sheet and test results. Benefits are provided through local labor union aligned with collective bargaining agreement. 
