Job Description
THE WORK
This is a Sikorsky Field Service Representative (FSR) position based in Lopburi, Thailand. The FSR will be located at the Army Aircraft Maintenance Battalion, Royal Thai Army Aviation Center, and support the entire RTA UH-60 Black Hawk fleet. The FSR will provide assistance in the organization of an inventory system, assist maintenance and flight crew personnel in answering technical and operational inquiries, provide over-the-shoulder guidance in fault diagnostics and use of all Sikorsky OEM equipment, and serve as the liaison between the Customer and Sikorsky.
Description of Field Service Representative Tasks are:
• Render technical guidance to resolve difficult and unusual maintenance problems, including troubleshooting, aircraft configuration and capability plus coordination of
engineering support;
• Serve as the liaison to Sikorsky for the exchange of information relative to the maintenance
of the helicopter and engines including notification of urgent maintenance difficulties and/or material requirements to ensure rapid response to operator readiness requirements;
• Provide technical guidance related to the interpretation of Sikorsky publications to include technical manuals, special instructions, and service bulletins;
• Have the ability to load customer specific software onto select avionics components;
• Provide guidance and instruction in the use of associated special tools and test equipment;
• Provide assistance in identifying areas where additional training may be required;
• Provide an analysis of maintenance program and recommendations that may be beneficial;
• Emphasize safety precautions;
• Demonstrate "best method" for the installation of modification and retrofit kits;
WHO YOU ARE
You have strong problem-solving skills, attention to detail, and effective communication, enabling you to troubleshoot complex issues and collaborate efficiently with team members.
A level 3 employee is mid-career and has 7+ years of professional experience.
Basic Qualifications
Candidate must have a minimum of 7 years mechanical and electrical experience maintaining Sikorsky UH-60/S-70 military helicopters. Candidate must be willing to provide On Call support 24/7. Candidate must be capable of obtaining/maintaining a valid U.S. passport. Candidate must be capable of loading software on avionic components. Candidate must be willing to travel in support of customer requirements. Candidate must be proficient in the use of Microsoft Office software.
Desired skills
FAA Airframe and Powerplant (A&P) certification, Federal Communication Commission (FCC) certification, Master Training Specialist certification, US Military Quality/Production Control experience. US Army UH-60 Blackhawk maintenance experience.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate:
The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Maryland, Washington or Washington DC is $74,700 - $143,100. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Premium Pay Statement
Pay Rate:
The annual base salary range for this position in most major metropolitan areas in California and New York is $85,900 - $161,900. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
