Caterpillar, Inc

Field Service Engineer (Marine)

Caterpillar, Inc • $89K — $133K *
Miramar Beach, FL 32550In-Person
Technical Services
Less than 5 years of experience
3 days ago
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in field service roles, specifically for engine mechanics or industrial mechanics.
  • Proven ability to troubleshoot complex mechanical, hydraulic, and electrical systems.
  • Strong communication skills for effective interaction with customers and technical teams.
  • Expertise in InSitu machining or willingness to undergo training in this area.
  • Experience with Non-Destructive Testing (NDT) or an eagerness to learn this skill.

Responsibilities

  • Provide direct technical support for Caterpillar Motoren (CM) products and services.
  • Assist with the mechanical commissioning of CM products in the field.
  • Conduct on-site troubleshooting for engine-related issues and expedite repairs.
  • Document and report commissioning and service activities clearly.
  • Coordinate field service operations with dealers and suppliers to ensure smooth activities.
  • Manage engine repair and overhaul schedules in collaboration with technical teams.
  • Advise customers on maintenance practices aligned with company guidelines.

Benefits

  • Medical, dental, and vision insurance options.
  • Paid time off including vacations and volunteer days.
  • Robust 401(k) savings plan with company matching.
  • Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
  • Career development opportunities, including tuition reimbursement.
  • Employee discounts and voluntary benefits.
  • Incentive bonuses based on performance.
Full Job Description
Career Area:
Product Support

Job Description:

About the role:

Join our dynamic MaK Americas team as a Field Service Engineer and be at the forefront of providing top-tier technical support for cutting-edge Medium-Speed Engines (MSE). In this role, you'll work closely with field service representatives and dealers to deliver exceptional service, from installation and commissioning to troubleshooting and repair, all while ensuring customer satisfaction. If you're passionate about mechanical and technical problem-solving and want to make a real impact on engine performance, this opportunity offers an exciting path to contribute and grow!

What You Will do:
  • Provide direct support to Caterpillar Motoren (CM) product customers, either through direct contact or the CM parts and service distributor network.
  • Offer hands-on field support during the mechanical commissioning of CM products and Balance of Plant (BOP) equipment.
  • Execute InSitu machining and perform other engine-related service tasks, demonstrating expert field knowledge.
  • Document technical reports for commissioning and other field service activities in a clear and detailed manner.
  • Coordinate day-to-day field service activities, collaborating with dealers, field personnel, suppliers, and other departments.
  • Troubleshoot mechanical, hydraulic, pneumatic, electrical, and electronic engine issues, providing guidance on corrective actions and expediting repairs.
  • Organize and manage engine repairs, overhauls, and major repairs in collaboration with technical teams, subcontractors, and dealers.
  • Assess engine damage, including major issues, and determine the best course of action.
  • Conduct material tests, such as Non-Destructive Testing (NDT), when necessary.
  • Participate in ongoing service-related training to expand knowledge and skills.
  • Advise customers on planned maintenance and overhauling, ensuring alignment with MaK's maintenance guidelines.
  • Promote and utilize service exchange programs to support ongoing operation


Additional information - please review and confirm:
  • Visa sponsorship is not available for this role.
  • Relocation assistance is NOT available for this role.
  • Fieldwork requires a minimum 10-hour day shift.
  • When not traveling, the role is based on-site in the office.
  • Schedule: Monday - Friday
  • Up to 80% travel is required


What You Have - Skills, Knowledge, & Experiences:
  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.


Additional requirements:
  • Must be authorized to operate a company vehicle
  • Must be at least 21 years of age.
  • Have a clean driving record, which generally means:
    • No more than (2) moving violations within the last 12 months.
    • No more than three (3) moving violations in the past three (3) years.


Top Candidates Will Also Have:
  • A background in industrial mechanics, engine mechanics, or mechatronics.
  • Experience or knowledge of Caterpillar Motoren / MaK engines and products, or comparable engines.
  • Experience with In Situ machining (e.g., crankshaft grinding, block repairs) or a willingness to learn.
  • Experience with nondestructive testing methods (e.g., dye penetrant and MPI) or an eagerness to acquire this skill.
  • Strong verbal and written communication skills, both internally and externally.
  • Availability for worldwide travel up to 70-80%.
  • A high degree of self-organization and the ability to manage multiple tasks effectively.
  • At least 2-4 years of service experience with large diesel, gas, or dual-fuel engines.
  • An additional qualification as an electrician for specific tasks, with the option to complete training if not already qualified.
  • Proficiency in Microsoft Office applications (Teams, Excel, Word, etc.).

#LI

Summary Pay Range:

$89,210.00 - $133,810.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement


* These benefits also apply to part-time employees

This position requires working onsite five days a week.

Posting Dates:
June 15, 2026 - June 29, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Not ready to apply? Join our Talent Community.

About Caterpillar, Inc

Progress Rail Services Corporation, a Caterpillar company, is one of the largest integrated and diversified suppliers of railroad and transit system products and services worldwide. Since its acquisition by Caterpillar Inc. in 2006, Progress Rail has used the Caterpillar international footprint to gain quick and widespread notice and approval across the globe. Product technology, reliability and durability, along with legendary aftermarket parts and service support, have been their keys to success. Caterpillar is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. The technology and world reach of Caterpillar, combined with the service standard and historical reliability of Progress Rail, ensures their products and services make a growing impact on the world rail industry. With their acquisition of Electro-Motive Diesel (EMD), Progress Rail is the world's largest builder of diesel-electric locomotives for all commercial railroad applications including freight, intercity passenger, commuter, switching, industrial and mining. EMD is also a global provider of diesel power engines for marine propulsion, offshore and land based oil well drilling rigs and stationary power generation. Electro-Motive is the only diesel engine manufacturer of its size to have produced more than 70,000 engines. This success stems from product reliability, serviceability, load acceptance capability, low operating costs and ease of maintenance with standardized components.

Caterpillar, Inc. Careers

Join the robust team at Caterpillar, Inc., a global leader in construction and mining equipment, where innovation drives everything we do. As part of our team, you'll engage in work that improves the world and furthers your career with every project you touch.

Work You’ll Do

At Caterpillar, Inc., you will have the opportunity to contribute to a variety of groundbreaking projects that extend across the globe. Our commitment to leadership in the industry is unwavering, and we achieve it through a culture that fosters diversity and leadership development.

Explore Job Opportunities and Growth

Caterpillar offers a wide range of job opportunities and career paths, providing a platform for professional growth and development. Whether you're interested in engineering, sales, marketing, or management, Caterpillar has a position that will utilize your unique skills and talents. We are continuously hiring innovative minds to propel our mission forward and maintain our status as industry leaders.

Internship Programs

Kickstart your career with a Caterpillar internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment at our company. As an intern, you will work alongside experienced professionals and gain insights that will benefit you as you advance in your career.

Benefits and Culture

Choosing a career at Caterpillar means more than just having a job. It means you're part of a team that values diversity and is committed to creating an inclusive environment. We offer competitive benefits to ensure the health and well-being of our employees and their families. These benefits include health insurance, retirement plans, and paid time off, alongside unique perks like professional development and diversity training programs.

Innovation and Leadership

Drive innovation and industry leadership as part of the Caterpillar team. We empower our employees to lead from their first day on the job, encouraging continuous improvement and career advancement. At Caterpillar, your ideas will shape the future of our business and the industries we serve.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey at Caterpillar, Inc.? Explore our career portal for the latest job opportunities.

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Prepare for Your Interview

Make a great first impression. Prepare for your interview at Caterpillar by reviewing common questions and practicing your responses. Tailor your resume to highlight the experiences and skills that make you the ideal candidate for the position you are applying for. At Caterpillar, Inc., every role offers the chance to make an impact. Come be a part of our team and drive the future of our global industries. Your career at Caterpillar is not just about what you'll accomplish, but how you'll grow and the innovation you'll lead. Join us and build a career that matters.
Learn more about Caterpillar, Inc
Size
107,700 employees
Market Cap
$125.3 billion
Industry
Manufacturing & Automotive
Net Income
$2.9 billion
Founded
1925
5 Year Trend
+5.8%
Revenue
$41.7 billion
NASDAQ
CAT
* Ladders Estimates

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