Remote | Southeastern US (Charlotte, North Carolina Area)Frequent weekday travel required; must live near a major airport.
What You'll Do- Own system installs & commissioning - set up advanced microscopy platforms and train users to hit the ground running.
- Keep systems at peak performance - deliver expert preventive and corrective maintenance.
- Troubleshoot like a pro - dig deep into hardware/software issues and resolve them fast, onsite or remotely.
- Build strong customer relationships - deliver confident communication, clear training, and dependable support.
- Upgrade & optimize systems - calibrate components and implement performance-boosting enhancements.
What You Bring- Bachelor's in Engineering, Physics, Materials Science, Life Science, or similar.
- 3-5 years of field service experience with microscopy or analytical instruments.
- Skilled with multimeters, oscilloscopes, schematics, and Windows systems.
- Physically capable of working in tight spaces and lifting up to 50 lbs.
- Valid driver's license, passport, and willingness to travel Monday-Friday.
Bonus Points For- Hands-on experience with AFM, SEM, fluorescence, or confocal microscopy.
- Strong workflow understanding of imaging software and calibration.
- Clean, methodical work habits and a love for continuous learning.
Why You'll Love ItYou'll be the hero customers rely on-solving high-stakes technical challenges, enabling breakthrough research, and representing a world-class brand. Every day brings a new lab, a new challenge, and a new opportunity to make science happen.
CompensationIn accordance with Massachuisetts law, the expected salary range for this f
ull-time benefited position is between
$95,000-$110,000. The actgual compensation will de determined considering factors such as relevant skills and experience and other factors permitted by law
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