ResponsibilitiesHamilton Company is seeking a Field Service Engineer to support, repair, and maintain robotic instrumentation. The ideal candidate will work in the field and support the Boston, MA location and surrounding areas. As a Field Service Engineer, you will be tasked with providing high-quality customer support through instrument installation, maintenance and troubleshooting.
- Responsible for new equipment installation.
- Perform preventative maintenance.
- Troubleshoot and repair Hamilton equipment.
- Report problems and perform root cause analysis on instrument failures.
- Regular commute to and from customer sites with ability to navigate within the region. Must follow traffic laws and correctly route themselves, ensuring on-time arrival at customer site.
Qualifications- A high desire for quality.
- Demonstrated experience working in the field as well as corporate setting.
- Ability to train non-technical personnel on highly technical material.
- Ability and willingness to work in a safety conscious manner necessary due to potential hazardous chemicals and biologicals.
- Ability to learn new robotic operating systems.
- The FSE must possess and maintain a current, valid Driver License. Must successfully complete a motor vehicle history check.
- Must have personal, reliable transportation with valid registration and insurance that can safely transport necessary equipment.
Education/Experience- A Bachelor's degree in a related discipline from a regionally accredited, not-for-profit university.
- Demonstrated ability to troubleshoot electronics, electrical, mechanical, and computer systems.
- Experience in technical field service and working with customers in the life science, clinical, or pharmaceutical field is preferred.
- Experience in automation or similar field is required.
- Being fluent in English, both written and spoken, is required.
- Ability to lift, carry, push, pull or otherwise move approximately 60 lbs.
About Hamilton- Diverse portfolio of exciting and innovative design projects
- Tremendous opportunities for professional growth
- Commitment to sustainable design
- Competitive Compensation
- Excellent Benefit Package includes medical, dental, vision insurance, paid vacation time, paid sick time, disability insurance, 401k, tuition reimbursement and much more
- Solid Stable Company
- Drug free workplace
