Job Summary & Responsibilities

We are seeking a highly skilled Field Service Engineer to provide on-site technical support, troubleshooting, and maintenance for our advanced metrology and inspection tools. The ideal candidate will have a strong background in semiconductor technology, and customer service.
Key Responsibilities:
•Provide on-site professional technical support and troubleshooting
•Conduct preventative maintenance and calibration of metrology equipment.
•Develop innovative solutions to customer challenges and ensure optimal tool performance.
•Collaborate with internal teams (product, engineering, marketing) to address customer needs and feedback.
•Manage and resolve quality issues, including submitting DOA or RMA as needed.
•Maintain accurate records of service activities and customer interactions.
•Travel, up to 75% to customer sites as required to provide support and training.

Qualifications

• Bachelor degree or above majored in Mechanical/Engineering/Automation /Mechatronics or related

• Proficient in Microsoft Office products

• Familiar with PC's and have a strong troubleshooting background

• Ability to travel up to 20% both domestically and internationally and have a current Visa or entry permission

• Outstanding verbal and written communication skills necessary     

• Hard working with team spirit

• Semiconductor or medical industries experience in equipment maintenance or repair is a plus.

• Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus)

Why Join Onto Innovation?

At Onto Innovation, we believe your work should matter—and so should your well-being. That’s why we offer competitive salaries and a comprehensive benefits package designed to support you and your family. From health, dental, and vision coverage to life and disability insurance, PTO, and a 401(k) with employer match, we’ve got you covered. You’ll also enjoy access to our Employee Stock Purchase Program (ESPP), wellness initiatives, and cutting-edge tools—all within a collaborative, inclusive culture where your contributions are valued and recognized.

Compensation & Growth

• Base Salary Range:

$71,360.00 - $107,040.00, offered in good faith and based on experience, location, and qualifications.

• Additional Rewards: Annual bonus opportunities and potential long-term incentives tied to both company and individual success.