Tata Consultancy Services

Field Service Consultant

Tata Consultancy Services$140K — $150K *
Miami, FL 33186In-Person
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
  • 5+ years of Oracle Field Service consulting experience.
  • Experience implementing Oracle Field Service Cloud solutions.
  • Strong understanding of mobile workforce management.
  • Experience in field operations and dispatch processes.

Responsibilities

  • Lead implementation of Oracle Field Service Cloud solutions.
  • Optimize mobile workforce management processes.
  • Streamline dispatch and field operations for efficiency.
  • Support clients in the adoption of Oracle technologies.
  • Train and transfer knowledge to team members and stakeholders.

Benefits

  • Discretionary Annual Incentive.
  • Comprehensive Medical Coverage (Health, Dental, Vision).
  • Family Support with Maternal & Parental Leaves.
  • Insurance options for Auto & Home, and Identity Theft Protection.
  • Ongoing professional growth with training reimbursement and commuter benefits.
  • Generous time off policy including vacation and holidays.
  • Legal and financial assistance, including 401K and student loan refinancing.
Full Job Description
Must Have Technical/Functional Skill
• Bachelor's degree in Engineering, Information Systems, Business, Supply Chain, or related field.
• 5+ years of Oracle Field Service consulting experience.
• Experience implementing Oracle Field Service Cloud solutions.
• Strong understanding of mobile workforce management.
• Experience in field operations and dispatch processes.
• Knowledge of service lifecycle management.

Preferred Qualifications
• Experience within:

o EPC

o Infrastructure Construction

o Utilities

o Energy

o Telecommunications

o Power Delivery Organizations
• Oracle Field Service Cloud Certification.
• Experience with Oracle Fusion ERP ecosystem.
• Exposure to large-scale enterprise transformation programs.

Oracle Skills Required

Mandatory
• Oracle Field Service Cloud (OFS)
• Routing & Scheduling
• Capacity Management
• Mobility Configuration
• Resource Management
• Work Order Management
• Dispatch Console

Preferred
• Oracle Fusion SCM
• Oracle Maintenance Cloud
• Oracle PPM
• Oracle Integration Cloud (OIC)
• Oracle ERP Cloud
• Oracle Field Service Cloud
• Oracle Integration Cloud (OIC)
• REST APIs
• SOAP Services
• Data Migration
• Workflow Configuration
• Mobile Application Configuration
• Reporting & Analytics

Functional Skills
• Field Service Operations
• Workforce Scheduling
• Dispatch Optimization
• Asset Maintenance
• Crew Management
• Work Order Lifecycle
• Service Level Agreements (SLA)
• Resource Planning
• Inventory & Materials Tracking

Soft Skills
• Client Engagement
• Stakeholder Management
• Problem Solving
• Leadership
• Communication
• Training & Knowledge Transfer
• Process Improvement

Experience supporting field operations in the following sectors would be highly desirable:
• Power Transmission & Distribution
• Renewable Energy Construction
• Pipeline Infrastructure
• Telecommunications Network Deployment
• Data Center Construction
• Utility Services
• Civil Infrastructure Projects
• Water & Wastewater Operations

715+ Years Overall Experience

Ideal Candidate Profile
• 7+ years in Oracle applications consulting.
• 3+ years Oracle Field Service Cloud experience.
• At least 12 end-to-end OFS implementations.
• Strong integration experience with Oracle Fusion ERP.
• Experience supporting large field-service or EPC organizations.
• Proven expertise in workforce optimization, scheduling, dispatching, and mobile field operations.

Salary Range: $140,000-$150,000 a year

TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support: Maternal & Parental Leaves.

Insurance Options: Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.

Time Off: Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
Learn more about Tata Consultancy Services
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