Job DescriptionClean Harbors in
Norfolk, VA is seeking a
Field Services Account Manager to join the Environmental Sales team! This role is responsible for generating leads and securing field service business (i.e. hazardous waste remediation, tank cleaning, emergency response) from both existing and new customers within an assigned territory. The Account Manager will build and maintain strong customer relationships while identifying opportunities to grow profitable Field Services revenue.
Responsibilities- Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
- Develop new business and grow existing customer relationships.
- Meet quarterly and annual revenue and growth targets.
- Collaborate with internal sales teams and local branches to drive results.
- Manage enterprise accounts, serving as primary point of contact and problem solver.
- Track pipeline and activities using CRM tools to identify growth and cross-sell opportunities.
- Negotiate pricing, contract, and manage customer agreements.
- Support invoicing and assisting in collection of customer payments.
- Control sales expenses and maintain awareness of performance and pipeline.
- Resolve issues quickly with urgency and a bias for action.
- Build strong stakeholder relationships to ensure customer satisfaction and retention.
Qualifications- 3+ years of B2B sales experience in account management and business development.
- Background in field services, industrial services, or environmental/waste management highly preferred.
- Experience handling customer issues related to RCRA, DOT, CERCLA, environmental remediation, emergency response, or industrial cleaning highly preferred.
- Strong business acumen with proven value selling and negotiation skills.
- Excellent communication skills with the ability to build and influence strong relationships.
- Proficient in Salesforce CRM.
- Bachelor's degree in business, sales, or related field preferred.
- Willingness to travel on the road 3-4 days per week.
40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.
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