Insulet Corporation

Field Reimbursement Manager, Baltimore, MD / Washington D.C. (Field Based)

Insulet Corporation$76K — $161K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, economics, or health-related subject
  • 3+ years of experience in healthcare reimbursement or patient access
  • Deep understanding of reimbursement and payer processes
  • Excellent oral and written communication skills
  • Strong collaboration and influencing skills
  • Ability to solve complex problems effectively
  • Experience educating colleagues or providers in professional settings

Responsibilities

  • Build expertise in diabetes patient access dynamics and payer trends
  • Monitor shifts in product coverage and payer behavior to guide strategy
  • Identify patient access barriers and opportunities for process improvement
  • Leverage data analytics to inform patient access strategies
  • Recommend tailored patient access solutions using a consultative approach
  • Deliver training on reimbursement processes to field teams and providers
  • Collaborate with cross-functional teams to optimize patient access processes

Benefits

  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Employee wellness programs
Full Job Description

As a Field Reimbursement Manager in Market Access, you’ll be the reimbursement and access expert for our field team and customers—turning payer challenges into solutions. You will identify access barriers and develop tailored support strategies alongside the field team, contributing to patients’ smoother access to therapy.

We’re looking for:

  • A solution-driven professional with strong payer knowledge and field navigation skills

  • A successful relationship builder who thrives on creating partnerships with key decision-makers and colleagues

  • A strategic thinker who can translate patient access information into clear, actionable solutions, tools or learnings

Responsibilities


Demonstrate Your Expertise

  • Build and demonstrate deep expertise in diabetes patient access dynamics, remaining current on payer trends, coverage policies, competitive products and evolving reimbursement landscapes.

  • Monitor and anticipate shifts in product coverage, payer behavior, and marketplace conditions to proactively guide account strategy and recommend forward-looking patient access solutions

Identify Access Barriers and Opportunities

  • Continuously seeking to uncover barriers in patient access and opportunities for process improvement

  • Use available data analytics resources to inform strategies and solutions

  • Lead and support key internal initiatives by partnering with Market Access leadership to align holistic strategy, prioritize opportunities, and ensure coordinated execution across teams.

Own Patient Access Solutions

  • Use a consultative, data insights-driven approach toproactively recommend tailored solutions to enhance patient access

  • Develop, refine, and simplify compelling patient access narratives and educational content, ensuring their customization for targeted endocrinology and primary care clinics, health systems or other and care settings

  • Deliver clear, concise training to field teams and provider offices on reimbursement processes, workflows, and best practices to strengthen their access capabilities

  • Partner closely with the field and market access teams to recommend and support the implementation of patient access solutions, enabling more efficient workflows including assistance with PA processes, denial management, appeals, and enrollment in appropriate affordability programs to enhance customer experience.

Collaboration for Impact

  • Collaborate with the field teams, coordinating on account targeting, customer engagement plans, and follow-up actions

  • Cultivate and strengthen relationships with the entire office (HCPs, administrative staff, etc.), positioning yourself as a trusted partner in navigating reimbursement and access challenges

  • Partner with the field teams (Territory Managers, District Sales Managers, Clinical Services Managers, Payer Account Teams, Customer Care/Advocacy, ASPN and Inside Sales) to resolve patient access challenges

  • Collaborate with internal cross-functional teams to continually improve processes, foster a culture of shared success, optimizing patient pull through strategies and supporting organizational priorities through effective teamwork

Required Skills and Competencies

  • Deep understanding of reimbursement, payer processes, coding/billing

  • Excellent communication skills, both oral and written

  • Strong influencing and collaboration skills with the ability to build and nurture relationships.

  • Demonstrated skill educating in a professional setting (both colleagues and providers)

  • Team-oriented with proven ability to work in a collaborative setting.

  • Ability to solve complex problems and take appropriate action.

  • Ability to execute market access strategy.

Education and Experience

Minimum Requirements

  • Bachelor27s degree in business, economics, or health-related subject

  • 3+ years of experience in healthcare reimbursement or patient access

  • Valid driver27s license

  • Must reside within the geographic area of the assigned area. This position requires regular business travel within a set geographic region.

  • Overnight travel and amount of air travel varies by territory size.

  • Ability to lift, carry and transport 30 lbs, literature

Preferred

  • Advanced degree (e.g., MBA, PharmD, MPH)

  • Knowledge of insulin pumps and continuous glucose monitors

  • Prior FRM, reimbursement or patient access experience for diabetes.

If you27re ready to be a part of a company that27s changing the future of diabetes care, we want to hear from you. Join us at Insulet Corporation, where your talent will make a real difference in people27s lives.

NOTE: This position requires field-based working arrangements (travel within assigned territory required). #LI-Remote

Additional Information:

Compensation & Benefits: For U.S.-based positions only, the annual base salary range for this role is $76,399.00 - $161,204.50 This position may also be eligible for incentive compensation. We offer a comprehensive benefits package, including:  Medical, dental, and vision insurance  401(k) with company match  Paid time off (PTO)  And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online. Actual pay depends on skills, experience, and education.

About Insulet Corporation

Insulet Corporation is a medical device company that develops, manufactures, and sells insulin delivery systems for people with insulin-dependent diabetes. The company's flagship product, the Omnipod Insulin Management System, is a tubeless insulin pump that is worn on the body and controlled wirelessly by a handheld device. Insulet Corporation is headquartered in Acton, Massachusetts.
Learn more about Insulet Corporation
Size
2,300 employees
Market Cap
$20.6 billion
Industry
Net Income
$6.8 million
5 Year Trend
+24.5%
Revenue
$904.4 million
NASDAQ

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