Field Operations Manager

City of Sugar Land, TX

• $87K — $100K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High school diploma or GED required; bachelor's degree in relevant field preferred.
  • 5 years of progressive supervisory experience in water distribution or metering operations.
  • Familiarity with municipal operations is beneficial.
  • Valid Texas Class 'C' Driver's License required.
  • TCEQ Class 'D' Water Operator License or ability to obtain within six months.

Responsibilities

  • Manage operations, repairs, and maintenance of water distribution and wastewater systems.
  • Recruit, hire, onboard, and supervise field staff, enhancing their training and development.
  • Direct work priorities and standards for staff and contractors to meet service levels.
  • Ensure compliance with federal, state, and local regulations during fieldwork.
  • Oversee the operations and maintenance budget in accordance with city policies.
  • Manage inventory for tools, vehicles, and supplies essential for the operation.
  • Act as an essential employee during emergencies and manage on-call staff.

Benefits

  • Full-time employment with a stable and supportive work environment.
  • Opportunities to lead innovative change in public utilities.
  • Engagement in public safety initiatives and impact on community welfare.
Full Job Description
Salary: $87,485.00 - $100,609.00 Annually
Location : 111 Gillingham Lane Sugar Land, TX
Job Type: Full-Time
Job Number:
Department: Water Utilities
Opening Date: 09/28/2026

As a Field Operations Manager, you'll lead and support a team of dedicated field professionals while directing programs that strengthen water distribution, wastewater collection, and revenue metering operations. This is an opportunity to make a visible impact through preventive maintenance, innovative process improvements, responsive repairs, customer service, and public safety initiatives-all while protecting public health, infrastructure, and our environment.

What We Pay

The Field Operations Manager is an exempt position with a starting salary of $87,485 - $100,609 annually.

What You'll Do as the Field Operations Manager:
  • Manage construction, operations, repair and preventative maintenance of the City's water distribution, revenue metering and wastewater collection systems
  • Recruit, hire, onboard and effectively manage assigned field staff's training, performance and professional development
  • Assign, direct and manage assigned staff and contractors' work priorities and standards to accomplish division programs within designated service levels
  • Ensure field work complies with all applicable federal, state and local regulatory requirements and procedures
  • Manage division's current fiscal year operations and maintenance budget, in compliance with City policies and procedures
  • Manage division's inventory of assigned resources, to include tools, vehicles, heavy machinery, spare parts, equipment, uniforms and supplies
  • Serve as an essential employee before, during and after an emergency or disaster (REQUIRED)
  • During emergencies, while serving (on a rotating basis) as an on-call manager, schedule, assign and direct first responder staff, in accordance with City and departmental policies and procedures.
  • Performs any other duties and responsibilities as directed by the Director or their designee.


Formal Education:
  • High school or General Equivalency Diploma is required. Bachelor's degree in Civil Engineering, Environmental Engineering, Environmental Science, Construction Management, Public Administration, Business Administration, or a related field, is preferred.

Relatable Work Experience:
  • A minimum of 5 years of progressive supervisory experience related to water distribution and/or metering operations is required.
  • Municipal experience is a plus.

Training (License and/or Certification):
  • Valid Texas Class "C" Driver's License is required
  • TCEQ Class "D" Water Operator License or able to obtain within six months of hire.


The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.
Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

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