Field Operations Manager IS - Lodging Services

Clean Harbors

$85K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience in Lodging Services
  • Budgeting and financial management skills
  • Customer Relationship Management skills
  • Solid understanding of safety policies and procedures
  • Understanding of provincial and federal health and safety regulations
  • Able to collaborate and inspire a diverse team
  • Ability to occasionally travel

Responsibilities

  • Ensure health and safety compliance as a top priority
  • Develop and manage business unit budget and plan
  • Lead, coach, and manage branch team performance
  • Establish effective communication with clients and stakeholders
  • Analyze market trends and forecast service utilization
  • Develop relationships with customers to address issues
  • Optimize personnel and resources to fulfill contracts
  • Gather competitive intelligence for leadership
  • Lead projects as needed

Benefits

  • Join a company dedicated to sustainability
  • Work in a safety-focused environment
  • Be part of a leading provider of environmental services
  • Access to training and development opportunities
  • Opportunity for career growth within a premier organization
Full Job Description
Job Description

Clean Harbors is looking for an Operations Manager, Lodging Services ! The Operations Manager is responsible for leading, managing, and developing a high performing team as well as fostering a winning culture.

Responsibilities

  • Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
  • Develop and manage BU budget and business plan; prepare budget, business reports and forecasts; ensure records and information are maintained/managed/safeguarded and that processes are in place to ensure due diligence and compliance with policy.
  • Lead and manage branch team - hire, coach, develop and actively manage team members. Monitor and forecast resource requirements; partner with HR team and other stakeholders. Identify high potential talent, and opportunities for growth, succession and development; ensure all employees have required competencies/training/certification to safely execute scope of work; manage performance and ensure documentation is prepared/maintained/safeguarded.
  • Establish and maintain effective communications with internal and external clients and stakeholders; partner with employees and internal departments to analyze and document project-scope, prepare quotes, review and prepare bid documents and help with the closing of contracts
  • Analyze (relevant) market and forecast utilization and pricing, to market service offerings and ensure ongoing growth and development of operational activities within the territory of responsibility
  • Develop and maintain effective relationships with customers; identify and issues in a timely fashion. Utilize a mutual gains approach to ensuring all contractual commitments are met, without sacrificing or compromising future opportunities for retention/growth.
  • Direct and optimize the utilization of personnel, equipment, tools and inventory to fulfil customer commitments and contracts. Actively manage maintenance, inventory, tools and equipment to ensure availability as/when required.
  • Gather and monitor competitive intelligence; provide information and recommendations to senior leadership team.
  • Lead and/or participate in projects.


Qualifications

  • Experience in Lodging Services;
  • Budgeting and financial management Skills;
  • Customer Relationship Management Skills;
  • Solid understanding of Safety Policies and Procedures;
  • Understanding of Provincial and Federal Health and Safety Regulations;
  • Able to collaborate and inspire a range of people to achieve results;
  • Ability to occasionally travel.

Wondering what to expect in starting your career with Clean Harbors/Safety-Kleen? Click Hereto view a Day in the Life Video!

40-years of sustainability in action. At Clean Harbors, our mission is to create a safer, cleaner environment through the treatment, recycling, and disposal of hazardous materials. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us.

Join our safety focused team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at https://careers.cleanharbors.com/.

For additional information about driver career opportunities, please call us at 1-833-32-DRIVE (1-833-32-37483).

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