Major DutiesClassification: Exempt / Non-Bargaining
The Field Operatons Manager p rovides planning, analysis, recommendations and work guidance in support of productivity, quality and customer service and provides operations support in multiple areas including: construction, installation and repair, maintenance, and equipment installation. Support may be specific to a region and/or department. Responsible for managing the activities of a department/sub-function with responsibility for financial and/or operational results. Translates functional/operational goals into team goals. Manages implementation of policies, procedures, and programs. Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards. Regularly interacts with senior management.
Responsibilities - Management level responsible for planning, organizing, integrating, coordinating, and controlling the activities of a department and/or functional area. Work may be accomplished through subordinate supervisors or direct management of employees.
- Accountable for results in terms of costs, budgets, operational goals, and employees.
- Exercises judgment within broadly defined practices and policies in selecting methods and techniques for obtaining solutions.
- Act as an advisor and or expert to subordinates for elevated issues and problems. Works on diverse issues that require significant interpretation.
- Leads large project teams and/or organizational/functional programs. Identifies appropriate resources needed and develops plans/schedules.
- Acts as a team lead within department, work unit or project and delegates work to team members. May supervise sub-projects or smaller projects.
- Responsible for projects or broad programs. Provides technical leadership and subject matter expertise across multiple large-scale, complex initiatives. Contributes to the development of new concepts, techniques and standards.
- Contributes to departmental activities and programs by accomplishing related tasks as needed.
Qualifications - Possesses a broad knowledge of the area being managed. Understands management techniques with the ability to resolve employee relations issues, performance and rewards issues.
- Accountable for project or program results. Exercises considerable judgment in developing methods, techniques and evaluation criteria for obtaining results.
- Work is varied within a sometimes-ambiguous environment. Work requires constant interpretation. Solves a wide range of complex problems. Provides solutions to multiple business or technical issues that have organization-wide impact.
- Advanced skills within a professional discipline and general knowledge of other areas. Requires independent thinking. Demands full use and application of principles, theories, concepts and technologies.
- In order to accomplish the essential duties of this position, the incumbent must have a Bachelor's degree or equivalent experience.
- Minimum of 6 years of directly related job experience in the function or discipline managed.
- 3 years of managerial or leadership experience.
- Valid driver's license and a satisfactory driving record.
- Project management skills.
- Microsoft Office
Benefits OfferedWe are proud to offer a comprehensive and competitive benefits package:
- 401(k) matching
- Medical, Rx, Dental and Vision insurance
- Disability insurance
- Flexible spending account
- Health savings account
- Life insurance
- Tuition reimbursement
- Paid vacation and personal days
- Paid holidays
- Employee Assistance Program
- Annual bonus program to eligible employee's based upon organization performance
