Field Operations Manager

Bird Construction

$90K — $120K *
Real Estate & Construction
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Construction Management background with experience as a Senior Superintendent, Field Operations Manager, or Senior Project Manager at a major general contractor
  • Track record of managing commercial and institutional construction projects over $100 million across various contract formats
  • Deep understanding of field management processes and technical knowledge in quality management and labor relations
  • Strong interpersonal and mentorship skills, capable of working well with diverse teams
  • At least 15 years of professional experience, with a minimum of 10 years in management leadership within the construction industry
  • Proven ability in developing quality management plans and continuously improving project delivery services
  • Capable of managing multiple priorities and performing well under pressure.

Responsibilities

  • Support ethical culture aligned with corporate values and promote teamwork among staff.
  • Lead recruitment efforts and liaise with educational institutions for talent acquisition.
  • Conduct onboarding activities, ensuring adherence to updated procedures.
  • Drive employee engagement and support DEI initiatives within the workforce.
  • Manage performance appraisals and drive a high-performance culture among team members.
  • Provide guidance for project delivery to align with business goals and client expectations.
  • Oversee projects from a field perspective, ensuring alignment with safety, quality, and timeline targets.

Benefits

  • Opportunities for ongoing professional development through training and mentorship programs.
  • Supportive company culture that values diversity, equity, and inclusion initiatives.
  • Potential for travel to various project sites, enhancing variety in daily work.
  • Engagement in a high-performance work culture focused on continuous improvement.
  • Access to a wide network for talent acquisition and recruitment support.
Full Job Description
Field Operations Manager

The Manager, Field Operations is accountable for the quality and execution of construction projects. The position is based out of the Calgary office but will require travel to various project sites around western Canada to support these projects.

What You Will Be Working On

Leadership

  • Support a corporate culture that encompasses the highest ethical standards and is aligned with the corporation’s core values. Promote teamwork and a positive work environment – motivate team members.

  • Lead in the recruitment of new talent and liaise with other entities that may be sources of new talent (educational institutions, apprenticeship programs, etc.)

  • Facilitate and conduct onboarding activities for new field employees.  Review onboarding procedures minimum annually in conjunction with People and Culture and modify as necessary.

  • Support the development of employees through on-going coaching and mentoring.

  • Help drive employee engagement and associated engagement plans, as well as any diversity, equity, and inclusion initiatives.

  • Interface with the regional Vice President to ensure adequate and timely workforce planning.

  • Help drive a high-performance culture. Effectively manage performance of all direct and indirect reports in accordance with all established company processes.

  • Identify and support employee training and development needs.

  • Actively engage in talent review and succession planning processes.

  • Promote a ‘One Bird’ mindset in our staff as outlined corporately.

Operations Management

  • Provide input and guidance to both proposal and project teams in the pursuit and delivery of all projects to achieve the goals of the regional business plan.

  • Work in accordance with Bird processes and Operations Manual to continuously improve project delivery services to ensure that the group leads the industry and exceeds client, consultant, trade expectations and all associated contract terms.

  • Oversee the management of construction projects and project teams from a field perspective in accordance with all contract terms and to meet approved project targets related to safety, profitability, schedule, quality, sustainability and turn over by:

  • Providing leadership to field teams to assist with project activities throughout the life cycle of the project, including quality, scheduling, HSE, documentation, and reporting.

  • Providing leadership to field construction as required including the oversight of deliveries, logistics and execution plans and critical-path work schedules.

  • Participating in project-specific stakeholder meetings/partnering sessions to understand feedback, input, and expectations.

  • Understanding jurisdictions, rights and obligations to unions and applicable Employment Standards.

  • Ensuring all project personnel and groups are being supported adequately and allocating accordingly.

What We Are Looking For
  • Ideal candidates come from a Construction Management background with demonstrated experience as a Senior Superintendent, Field Operations Manager, or Senior Project Manager with a major general contractor.

  • Portfolio includes a successful track record of the management of major commercial and institutional construction projects in excess of $100 million delivered under various project formats (D-B-B, D-B, CM, IPD, P3).

  • Sound understanding of the field management process and a strong technical knowledge base with in-depth knowledge of quality management and labour relations.

  • Strong interpersonal skills, an ability to work well independently and with diverse personalities and workforce and strong mentorship characteristics.

  • Demonstrate integrity, strive for excellence in your work, and the ability to forge, grow, and maintain positive relationships with multiple groups.

  • At least fifteen (15) years of professional experience overall, with a minimum of ten years of management leadership experience in the construction industry.

  • Demonstrated experience in developing and delivering quality management plans and proven track record with respect to the continuous improvement project delivery services and value-added constructability processes and practice.

  • Able to manage multiple priorities simultaneously and meet the time demands of unpredictable activities; capable of handling pressure and challenges in a dynamic business environment.

  • Ability to work within tight deadlines and prioritization of work to achieve them.

  • Strong analytical, critical thinking, problem-solving skills, and a high degree of accuracy and attention to detail.

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