Genuine Parts Company

Field Manager, Market Transformation

Genuine Parts Company • $103K *
Springfield, IL 62704In-Person
Retail & Consumer Goods
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Minimum 3 years of experience in retail operations or project management roles.
  • Proven leadership abilities in driving change execution within a store environment.
  • Strong commitment to customer service and enhancing the customer experience.
  • Excellent communication skills for effective stakeholder engagement.
  • Robust problem-solving and decision-making skills focused on operational consistency.
  • Self-motivated with a mindset geared towards continuous improvement.

Responsibilities

  • Serve as the on-site leader for executing the Market Transformation Playbook.
  • Support the NAPA Region with transformation objectives and initiatives.
  • Complete critical in-store tasks such as documenting store conditions before projects.
  • Coordinate third-party teams for initiatives like Inventory Upgrades.
  • Act as the primary liaison for feedback between stores and the Transformation Management Office.
  • Provide support for transformation efforts outside the primary assigned region when needed.
  • Collaboration with market leaders to sustain ongoing transformation efforts.

Benefits

  • Comprehensive medical, dental, and vision health insurance.
  • 401(k) retirement plan with company match.
  • Paid time off including holidays, vacation, and sick leave.
  • Employee stock purchase plan and tuition reimbursement programs.
  • Professional development opportunities and wellness programs.
Full Job Description
Job Summary

The Field Manager, Market Transformation is responsible for leading on-site execution of the Market Transformation Playbook (MTP) within assigned NAPA regions. This role ensures full completion of all transformation initiatives at store level, supporting store teams through training and engagement while minimizing disruption to operations. The manager partners closely with regional leadership and third-party teams, driving progress and maintaining operational continuity. This role embodies a customer-centric approach and accountability for achieving measurable store performance outcomes throughout transformation efforts.

Responsibilities
  • Serve as the on-site leader to ensure 100% execution of all elements in the Market Transformation Playbook across assigned stores.
  • Support assigned NAPA Region as a key field resource to enable transformation objectives and initiatives.
  • Personally complete critical in-store tasks requiring specialized oversight, including documenting store conditions and readiness prior to project start.
  • Oversee and coordinate third-party labor teams executing initiatives such as Inventory Upgrades and Store Implementation Projects, directing efforts outside existing NAPA functional leadership scope.
  • Act as primary field liaison, conveying feedback from stores and market leadership to the Transformation Management Office (TMO) to inform continuous improvement of the Market Transformation Playbook.
  • Provide supplemental on-site support for transformation markets outside the primary assigned region as necessary to maintain continuity of TMO presence.
  • Collaborate with Regional Vice Presidents and Market Directors to lead iterative TMO initiatives ("go-backs") and sustain store-level transformation presence after initial project phases.
  • Regularly partner with Market Directors (Stores & Sales) to review and report on performance metrics and transformation progress by store cohort.
  • Monitor transformation progress closely, identifying initiatives that fall short of targets and communicating root causes to relevant stakeholders.
  • Serve as the field conduit between focus stores and the Store Success Team (SST), escalating and facilitating resolution of store issues beyond transformation scope to prevent recurrence.
  • Refrain from managing teams owned by other NAPA leadership functions (e.g., Real Estate) or engaging in work outside the Market Transformation Playbook or assigned stores.

Qualifications
  • Minimum of 3 years of experience in retail operations, field leadership, or project management roles demonstrating leadership in change execution.
  • Proven ability to drive operational plans, lead teams, and manage change within a store environment.
  • Strong commitment to customer service excellence and delivering a positive customer experience.
  • Demonstrated professionalism, sound judgment, and a robust work ethic.
  • Excellent verbal and written communication skills, with ability to engage and influence stakeholders at all levels.
  • Skilled problem-solving and decision-making capabilities, with focus on operational consistency.
  • Effective organizational and time management skills, with sense of urgency and ability to meet deadlines.
  • Self-motivated with initiative and continuous improvement mindset.
  • Strong business acumen, utilizing data and analytics to support informed decision-making.

Leadership
  • Embodies the following values: serve, perform, influence, respect, innovate, team.
  • Effectively communicates by motivating and inspiring others through clear and proactive communication.
  • Delivers results and drives customer success by committing and focusing on outcomes to deliver results and making the customer the center of decisions.
  • Makes balanced decisions and thinks strategically by being a forward thinker.

Physical Demands / Working Environment
  • Primarily field-based role with regular work in retail store environments exposed to typical conditions including noise, temperature fluctuations, and dust.
  • Requires approximately 75% travel to assigned stores and markets.


We offer a competitive salary of $103,000 for this position. Please note that total compensation may vary based on individual skills, experience, and qualifications. We believe in rewarding our employees fairly and encourage candidates to discuss their unique backgrounds during the interview process.

Benefits:

Health Insurance: Comprehensive medical, dental, and vision plans.

Retirement Plan: 401(k) with company match.

Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave

Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

About Genuine Parts Company

Genuine Parts Company is a service organization engaged in the distribution of automotive replacement parts, industrial replacement parts, office products and electrical/electronic materials. The Company operates in four: Automotive Parts Group, Industrial Parts Group, Office Products Group and Electrical/Electronic Materials Group. The Automotive Parts Group distributes automotive parts and accessory items. In addition to over 427,000 available part numbers, the Company offers inventory, cataloging, marketing, training and other programs in the automotive aftermarket. The Industrial Parts Group is operated as Motion Industries, Inc. (Motion), a wholly owned subsidiary of the Company. During the year ended December 31, 2012, the Company's business were conducted throughout the United States, in Canada and in Mexico from approximately 2,000 locations. On February 1, 2012, the Company acquired Light Fabrications Inc.

Genuine Parts Company Careers

There has never been a more exciting time to explore job opportunities at Genuine Parts Company, a global leader in the distribution of automotive and industrial parts. Our team is growing, and we are looking for skilled professionals eager to drive innovation and lead in the industry. Work You’ll Do Join Genuine Parts Company’s dynamic team to help advance our mission of distributing quality parts and services across the globe. As part of our team, you will engage in meaningful work that supports automotive and industrial advancements and sustainability. Transform your career with opportunities for growth and leadership in a company that values diversity and inclusion. At Genuine Parts Company, we believe in empowering our employees with the tools and training necessary to excel in their professional journey. Lead with Impact At Genuine Parts Company, you are positioned to lead at the intersection of industry expertise, operational excellence, and digital innovation. Work alongside a dedicated team of over 50,000 employees worldwide who are committed to fostering a culture of collaboration and innovation. Collaborate with industry experts and enhance your professional network through our extensive networking events and professional development programs. Our commitment to diversity training ensures an inclusive environment where all ideas are valued. Introducing Genuine Parts Company Career Development We are committed to building a supportive environment where you can grow your career. Genuine Parts Company offers a variety of job opportunities, from entry-level positions to leadership roles, each with competitive benefits and the potential for growth. Do Innovative Work Join a team where innovation is at the heart of everything we do. Genuine Parts Company is a place where you can bring your unique skills and perspectives to tackle challenging projects and drive significant impact. Be Part of a Great Team Experience a culture that champions teamwork, leadership, and professional growth. Our team at Genuine Parts Company thrives on collaboration and the shared pursuit of excellence in the automotive and industrial sectors. Future-Proof Your Career Advance your career with Genuine Parts Company, where we offer a range of job opportunities and the support you need to succeed. From internships to full-time positions, our roles are designed to challenge you and foster your professional growth. Explore Discover the various career paths available at Genuine Parts Company and find the perfect match for your skills and interests. Whether you are updating your resume, preparing for an interview, or seeking a leadership role, we provide the resources to support your aspirations. The Genuine Parts Company Difference Our commitment to innovation, leadership, and diversity sets us apart in the industry. Join us and contribute to a team that is dedicated to providing outstanding service and quality parts to our customers worldwide. Stay Connected Join Our Team Search open positions that match your skills and interest. We look for passionate, curious, creative, and solution-driven team players. SEARCH GENUINE PARTS COMPANY JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Genuine Parts Company.
Learn more about Genuine Parts Company
Size
52,000 employees
Market Cap
$24.7 billion
Industry
Manufacturing & Automotive
Net Income
-$29.1 million
Founded
1925
5 Year Trend
+4.2%
Revenue
$16.5 billion
NASDAQ
GPC
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Genuine Parts Company

More Retail & Consumer Goods Jobs

Find similar Field Manager, Market Transformation jobs:

NationwideSpringfield, IL