MSX International

Field Engineer

MSX International$95K — $105K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 years of automotive experience required, preferably as Master Technician or equivalent.
  • 1-3 years of experience in a teaching or training capacity.
  • Willingness and capability to travel to dealerships within a designated area.
  • Strong communication skills to relay technical information effectively to various audiences.
  • Proficiency in data analysis and custom report creation.
  • Experience with MS Word, Excel, and relevant software.
  • Ability to work independently in a high-pressure, fast-paced environment.

Responsibilities

  • Provide on-site technical support to dealer technicians to resolve product issues.
  • Document findings and corrective actions from each support mission.
  • Identify and document shortfalls during missions and report to OEM.
  • Collaborate with OEM Manufacturing and Supplier Operations for quality assurance.

Benefits

  • Opportunity for continuous learning and professional development.
  • Dynamic work environment with a focus on quality improvement.
  • Autonomy in managing workload and responsibilities.
Full Job Description
Job Description

The Field Engineers are responsible for supporting the identification of quality issues and assisting with hands-on root cause analysis, support OEM Manufacturing, Engineering and Supplier Operations.

Day to Day Responsibilities
  • Provide on-site support to the dealer technicians and ensure the solution of product
    technical issues.
  • Document the findings of each mission and the corrective actions taken.
  • Document any shortfalls identified during the mission to the OEM enterprise.


Qualifications
  • 5 Years automotive experience required and Master Technician Certification and or equivalent experience.
  • 1-3 years teaching experience.
  • Ability to travel to dealerships within a designated area.
  • Ability to communicate technical information to all levels within both the client and the dealerships.
  • Ability to analyze data and create custom reports.
  • Ability to effectively use MS Word, Excel, and other customized software.
  • Ability to work independently and manage a progressive workload in a fast-paced environment.
  • Highly motivated, adaptive, and autonomous with the ability to deliver results.


Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95k to $105k based on current experience.

About MSX International

MSX International is a business process outsourcing company that provides technology-based services to enterprises in the automotive industry. The company offers a range of services, including warranty and quality management, supply chain management, and customer experience management. MSX International was founded in 1996 and is headquartered in Farmington Hills, Michigan.
Learn more about MSX International
Size
6,000 employees
Industry

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