Bachelor's or Master's in Mechanical Engineering or related field.
3+ years in customer-facing roles, ideally in technical/sales settings.
Solid grasp of High-Power architecture for data centers and related technologies.
Proficient in SolidWorks or CREO for design and documentation tasks.
Familiarity with IT infrastructure, CSPs, and ODMs is advantageous.
Responsibilities
Act as the main technical expert for Bizlink's data center power solutions.
Build strong relationships with customers and conduct frequent on-site visits.
Replicate issues, perform analysis, and solve complex problems with customers.
Modify 3D CAD designs for immediate customer needs and feedback.
Coordinate with internal teams for smooth business operations and support.
Conduct product demos to showcase capabilities to customers.
Monitor industry trends and competitor activities for strategic insights.
Benefits
Opportunities for professional growth and skill development.
Dynamic and fast-paced working environment.
Supportive collaborative work culture.
Full Job Description
Act as the primary technical liaison and subject matter expert for Bizlink's data center power solutions. Provide in-depth support, solution design guidance, and troubleshooting to drive product adoption and implementation.
Build and maintain strong, trusted relationships with key customer stakeholders. Conducting on-site visits frequently to support product integration and troubleshoot issues.
Address technical issues by replicating failures, performing preliminary analysis, and resolving complex problems directly with the customer.
Modify 3D CADs as needed for immediate customer support and to communicate customer feedback to the internal R&D team.
Coordinate with internal cross-functional teams to ensure seamless business activities and timely support.
Conduct product presentations and demonstrations to educate customers on product capabilities.
Stay informed on industry trends and monitor competitor activities to highlight Bizlink's value propositions.
Support any other tasks assigned by management.
Requirements
Bachelor's or Master's degree in Mechanical Engineering or a related discipline.
3+ years of experience in customer-facing roles, preferably in a technical or sales environment.
Strong understanding of High-Power architecture and components for datacenter, networking, storage, and compute technologies.
Proficiency in SolidWorks or CREO is preferred for design and documentation.
Familiarity with the IT infrastructure Industry, CSPs, and ODMs is a plus.
Successful candidates will have:
A self-driven and highly motivated attitude with a strong desire to learn, grow, and succeed in a fast-paced environment.
The ability to work independently and take initiative while collaborating effectively with cross-functional teams.
Strong communication skills and the ability to build rapport with customers and internal teams.
A proactive approach to problem-solving and a willingness to take on new challenges.
