Position Summary...Lead store operations by developing high-performing teams, driving sales and financial results, and delivering an exceptional customer experience. Provide coaching, training, and leadership to associates while ensuring operational excellence, merchandising standards, and compliance with company policies. Analyze business performance, manage expenses, reduce shrink, and execute strategic initiatives to achieve sales and profit goals. Foster a culture of accountability, inclusion, integrity, and continuous improvement by developing talent, supporting organizational change, and building strong relationships with associates, customers, and the community. Demonstrate Walmart's core values by putting customers first, making data-driven decisions, leading with integrity, and striving for operational excellence.
What you'll do...Leadership & Team Development- Lead, coach, and develop high-performing teams through teaching, training, active listening, and regular store tours using the Tour to Teach methodology.
- Provide timely coaching and constructive feedback to associates and leaders.
- Communicate and collaborate effectively with associates at all levels regarding store operations, merchandising, technology, business initiatives, and company direction.
- Lead organizational change by setting clear expectations, providing guidance, and ensuring successful implementation of business initiatives.
- Hire, train, mentor, and develop associates while creating opportunities for career growth.
- Assign responsibilities, establish clear performance expectations, recognize achievements, and foster accountability.
- Recruit and retain top talent while promoting a culture of belonging, inclusion, and continuous development.
Customer Experience - Model and uphold exceptional customer service standards by following Walmart's Better Ways service model.
- Support customer-focused initiatives, including community outreach and "Store of the Community" programs.
- Resolve customer concerns, complaints, and service issues promptly and effectively.
- Develop and implement action plans to address service deficiencies and continuously improve the customer experience.
Business & Financial Performance - Drive sales and financial performance by analyzing Profit & Loss (P&L) statements and monitoring key business metrics.
- Assist with budgeting, forecasting, and expense management to ensure financial goals are achieved.
- Oversee merchandise presentation, seasonal transitions, inventory flow, and operational execution.
- Develop and execute action plans to reduce shrink, improve operational efficiency, and maximize profitability.
Operations & Execution - Coordinate and oversee operational activities to ensure business objectives are met.
- Build strong relationships with key stakeholders to support business initiatives.
- Establish measurable goals, monitor progress, and drive accountability for results.
- Identify improvement opportunities, demonstrate adaptability, and promote continuous learning across the team.
Compliance & Ethics - Ensure compliance with company policies, procedures, and operational standards.
- Support Walmart's mission, values, and Code of Conduct through ethical leadership.
- Champion the Open Door Policy and provide guidance on company processes and best practices.
- Maintain accountability for integrity, compliance, and responsible business practices.
Walmart Leadership Competencies Respect the Individual - Build high-performing teams by embracing diversity of people, cultures, ideas, and experiences.
- Foster a workplace where associates feel valued, supported, connected, and empowered to succeed.
- Develop strong, trusting relationships through clear communication, collaboration, and positive influence.
- Attract, develop, empower, and retain top talent while recognizing individual and team accomplishments.
Act with Integrity - Model the highest standards of ethics, integrity, honesty, fairness, and transparency.
- Hold yourself and others accountable for doing the right thing.
- Support Walmart's commitment to becoming a regenerative company by creating positive impacts for associates, customers, communities, and the environment through initiatives such as reducing waste, promoting belonging, and supporting local giving.
Serve Our Customers & Members - Deliver results while keeping the customer at the center of every decision.
- Understand changing customer shopping behaviors and apply Walmart's Everyday Low Price (EDLP) and Everyday Low Cost (EDLC) strategies.
- Make informed decisions using data, insights, and analysis while balancing short- and long-term business priorities.
Strive for Excellence - Demonstrate curiosity, resilience, and a commitment to continuous learning.
- Encourage innovation, calculated risk-taking, and learning from mistakes.
- Drive continuous improvement by adopting new technologies, developing new skills, and leading others through change.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $65,000.00 - $100,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)
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Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).
Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Primary Location...11900 ST CHARLES ROCK RD, BRIDGETON, MO 63044-2612, United States of America
