NorthStar Memorial Group

Family Service Advisor

NorthStar Memorial Group$70K — $150K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Compassionate and empathetic individual with a focus on providing support during sensitive moments.
  • Ability to think creatively and bring innovative ideas for honoring loved ones.
  • Proactive, self-motivated sales professional with strong consultative skills.
  • Experience in sales, ideally within service-oriented industries.
  • Strong communication and interpersonal skills to build relationships with families.

Responsibilities

  • Support families in planning end-of-life services with care and understanding.
  • Provide innovative solutions to help families create meaningful tributes.
  • Actively pursue and close sales opportunities with a consultative approach.
  • Educate families on available services and benefits.
  • Manage and follow up on leads provided to you by the company.

Benefits

  • Unlimited earnings potential through a commission-based structure.
  • Extensive training programs for both new and experienced sales talent.
  • Career growth opportunities within a nationwide network.
  • Comprehensive insurance options including medical, dental, vision, and life coverage.
  • 401(k) with company match and tuition reimbursement.
  • Funeral and cemetery benefits, along with employee referral bonuses.
  • Recognition programs and opportunities for annual awards trips.
Full Job Description
Join NorthStar as a Family Service Advisor (Sales) at Chapel of the Chimes Oakland Funeral, Cemetery and Cremation Services in Oakland, CA.

What We Look For
  • Compassionate, Empathy is at the heart of everything we do. We seek individuals who can support families with care, understanding, and respect during life's most sensitive moments.
  • Creatively, we value innovation. You'll be encouraged to think outside the box and bring fresh ideas to help families honor their loved ones in unique and meaningful ways.
  • Proactive, we thrive on initiative. Our ideal candidate is self-motivated, solution-oriented, and excels in consultative sales• anticipating needs and delivering results.


What You Can Expect
  • Unlimited Earning Potential: Enjoy a commission-based structure that offers limitless income based on your sales performance.
  • Help Families: Become a trusted community resource by providing guidance and support to families as they plan their final celebration of life.
  • Extensive Training: We welcome both new and experienced sales talent and offer comprehensive training to sharpen your skills and build your sales pipeline with qualified leads given to you for free.
  • Career Growth Opportunities: Unlock career advancement possibilities within our nationwide network of locations.

Compensation that reflects your character and drive!

Salary Range:

$70,000 - $150,000

Exceptional Total Rewards Package
  • Uncapped Commission Program • You control your income
  • Comprehensive Insurance Options
    • Medical, Dental, Vision
    • Life & AD&D
    • Disability Coverage
  • 401(k) with Company Match
  • Tuition Reimbursement
  • Funeral & Cemetery Benefits
  • Employee Referral Bonuses
  • Recognition Programs & Annual Awards Trips


Requirements
  • Must successfully pass a criminal background check.
  • Possess a valid driver's license with a clean motor vehicle record (MVR).

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