This position provides direct patient care in accordance with established clinic protocols.
Responsibilities- Direct Patient Care
- Provides direct patient care within the scope of primary care medicine in an outpatient, and in certain circumstances inpatient settings.
- Examines, diagnoses, and treats acute and chronic medical conditions.
- Develops treatment plans and manages patient health issues in accordance with established clinic protocols.
- Advocates for patients in coordinating the use of the entire health care system to benefit the patient, referring to specialty providers when indicated.
- Provides team POD ("provider of the day"), and after-hours call coverage as required by clinic policies
- Works with clinical team to optimize patient care access.
- Standards of Practice
- Uses current evidence-based guidelines in creating diagnostic and treatment plans; utilizing tools such as "Up to Date" or "Choosing Wisely."
- Provides care which reflects health care cost consciousness and addresses social determinants of health.
- Effectively utilizes team-based care model, leveraging expertise of all members of multi-disciplinary team.
- Proactively addresses preventative health issues.
- Acts as patient educator, leveraging tools (e.g. EHR, on-line resources, written materials, MY Chart messages, etc.) to effectively communicate information with patients regarding diagnoses, treatment options, disease prevention, safe health behaviors, self-care skills, and health promotion.
- Documentation/Indirect patient care
- Maintains accurate electronic health records of patients and completes documentation in timely manner.
- Reflects critical thinking in documentation
- Reviews incoming results/reports (e.g. lab, x-ray, EKG), paperwork, refills, etc., and addresses them in a timely manner.
- Responds to patient telephone calls and MyChart messages in a timely manner.
- Accurately codes patient charts to ensure correct billing.
- Utilizes EHR tools (e.g. "fyi", problem-based charting, etc.) to enable other clinical team members to effectively care for patients
Work Experience: Two years of relevant work experience preferred. Family Practice and team-based care experience preferred.
Skills & Knowledge: Experience working with low-income populations preferred. Experience working on computers including typing/keyboarding skills required. Knowledge of health insurance plans preferred. Ability to train and teach staff required. Knowledge of standard office policies and procedures preferred. Knowledge of regulatory requirements including CLIA and OSHA standards preferred. Ability to work with practice management software required. Hospital privileges may be required.
