Position Summary: The Manager - Facilities & Operations is responsible for managing facility operations of all AIRBUS U.S. locations. Also responsible for safety and security duties in support of the Facilities Security Officer (FSO).
Position Responsibilities:Facilities Management: 50%- Manage daily maintenance and operation of the facilities. Including, but not limited to: ensuring equipment is properly maintained; addressing and resolving all lighting, plumbing, and environmental issues within office; liaise with building management, security and maintenance staff; maintaining office security and safety; and coordinating reception desk coverage.
- Manages space planning and construction projects; conduct routine facility inspections to determine areas for service; submit facility work orders to the vendor(s) on a timely basis; track progress of work orders and report open issues to Management.
- Coordinate building service requests with service providers; provide access and monitor the repairs.
- Align with Contracts in the review and finalization of vendor agreements to maximize efficiencies in goods and services for AIRBUS. U.S.
- Review and approve invoices. Coordinate with vendors to correct discrepancies and ensure timely payment.
- Assist in scheduling use of building conference rooms and provide support to include room set-up, technology support, and AV equipment preparation/set-up.
- Responsible for employee onboarding requirements, specifically the preparation of employee name signage, assigning badge/access cards and cell phones, and emergency procedure documents, and other safety and security packets.
- Oversee outsourced staff responsible for maintaining additional facilities responsibilities; e.g: janitorial services, mailroom services.
Safety & Security: 20%- Lead and administer AIRBUS U.S. safety and business continuity program.
- Participate in development of physical security, safety and emergency preparedness plans and policies.
- Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
- Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations.
- Manage and monitor the facility access control system and video surveillance equipment.
- Manage AIRBUS U.S.'s Affiliate Visit Program. Receive and process all incoming and outgoing AIRBUS U.S. Affiliate visit requests and communicate the approval or disapproval to the requestor and the receptionist
Management of Property and Equipment: 20%- Monitor condition of office and telecommunications equipment, including but not limited to access control system, Xerox machines or other MFDs, mobile devices, postage machine, video surveillance, AV equipment, and kitchen appliances.
- Manages support provided by on-site and off-site contractors, including access control system, internal telephone, mobile devices and audio-visual equipment.
- Manages procurement of equipment (office furniture, telecommunications) and its maintenance.
Other Duties as Assigned: 10%Qualified Experience / Skills / Training: Education:- Bachelor's degree from an accredited college/university highly desired
Experience:- Five years' experience of facilities or property management experience in a corporate environment or as a consultant.
Knowledge, Skills, Demonstrated Capabilities:- Knowledge of commercial real estate, building operations and systems, project management and vendor management highly desired.
- Ability to read and understand construction drawings. Has thorough knowledge of construction activities/environment.
- Knowledge of Building Owners Management Institute (BOMI) standards.
- Position requires attention to detail, excellent organizational follow through and interpersonal communication skills.
- Must be capable handling multiple simultaneous tasks (multi-tasking) under deadline conditions
Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):- Excellent interpersonal skills and the ability to work in a fast-paced team environment are essential, as well as the ability to use discretion when handling sensitive personal information.
- Ability to present to all levels of audiences.
Technical Systems Proficiency:Travel Required: Eligibility:Clearance:- Must be able to meet eligibility requirements to obtain and maintain a U.S. security clearance of Top Secret.
Decision Making, Complexity:- Recommends and may approve vendors/contractors for office/space planning projects.
Nature of Contacts:- Role includes cursory to involved communication with internal and external customers on a daily basis.
Physical Requirements:- Onsite: 85%
- Vision: able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and construction drawings. Daily.
- Hearing: able to hear to participate in conversations in person and via teleconference or phone and to hear sounds including safety warnings or alarms. Daily
- Speaking: able to speak in conversations and meetings, deliver information and participate in communications. Daily
- Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts. Daily
- Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
- Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
- Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
- Sitting: able to sit for long periods of time in meetings, working on computer.
- Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
- Standing: able to stand for discussions in offices or on building floor.
- Travel: able to travel independently and at short notice. Several times a month
- Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and construction areas including uneven surfaces.
