About the RoleJLL is seeking an experienced Facilities Manager with advanced expertise in hard services, critical systems management, and client relationship development. This position is ideal for facilities professionals looking to elevate their career by taking on strategic portfolio management responsibilities while maintaining hands-on oversight of critical building systems.
As our Facilities Manager, you'll support over 2 million square feet of industrial spaces while serving as a key client liaison. You'll report to the Senior Facilities Manager and collaborate closely with both Senior and Site Directors to drive operational excellence, strategic planning, and client satisfaction across the portfolio.
Work Schedule: Second shift (1:30 - 10 PM), weekends required
Client Relations and Strategic SupportServing as a client liaison for facilities operations, you'll build strong relationships and trust with key stakeholders. Translating complex technical issues into clear, actionable recommendations for client decision-making is crucial. You'll respond proactively to client needs and concerns, demonstrating exceptional customer service and problem-solving abilities, while representing JLL professionally in all client interactions.
Operational Excellence and ComplianceDriving continuous improvement initiatives to enhance operational efficiency and service delivery, preparing monthly, quarterly, and annual operational reports for senior management and clients, and maintaining comprehensive documentation of all systems, maintenance activities, and operational procedures are ongoing responsibilities. You'll support emergency preparedness planning and business continuity initiatives.
Team Leadership and DevelopmentProviding guidance and direction to engineering and maintenance staff across assigned properties is key. You'll support training and professional development initiatives for facilities teams, fostering a culture of safety, accountability, and operational excellence. Collaborating with cross-functional teams including property management, leasing, and project management rounds out your leadership responsibilities.
Sound like you? To apply, you need to be:Competent and goal-drivenTo be a fit for this role, you will have Eight plus years of relevant experience of property management. Likewise, experience of managing commercial contracts and budgets may just help you land this job. You'll also need to be a goal-oriented individual who's passionate about managing a successful team, maintaining a safe working environment, with strong vendor management practices.
Organized and analyticalWe're looking for a self-motivated and quick-thinking facilities manager who can solve problems creatively, with holistic methods and approaches. We're on the lookout for well-organized leaders who anticipate future requirements, plan in advance and constantly stay ahead of deadlines.
Engaging and professionalA passion for excellence is what will make you successful in this role. We need someone with the desire to succeed going above and beyond our clients expectations. In this role, you'll enjoy working within a diverse and inclusive team, you'll be an expert people management and professional standards. Likewise, you'll need to effectively manage, train and inspire your team. You'll take the time to listen to your people in order to create maximum positive impact with effective communication in interpersonal skills.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:On-site -Detroit, MI
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay