Jones Lang LaSalle Incorporated

Facilities Management Director

Jones Lang LaSalle Incorporated • $200K — $260K *
US-Anywhere
+ 3 other locationsRemote
Real Estate & Construction
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of progressive facilities management experience, including 2+ years in a director role
  • Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent experience
  • Expertise in facilities maintenance, HVAC, electrical systems, and building energy management systems
  • Experience managing large facilities operations and service delivery across multiple sites
  • Strong vendor management and contract administration skills
  • Proficiency in expense management, budget development, and financial reporting
  • Experience with capital planning and execution of improvement projects
  • Exceptional customer service skills, with a focus on building client relationships

Responsibilities

  • Lead and mentor a diverse facilities management and engineering team to ensure exemplary service
  • Oversee administration of the Computerized Maintenance Management System (CMMS)
  • Conduct facility condition inspections and maintain financial records
  • Collaborate with Account Directors to provide integrated services and exceptional support
  • Evaluate vendor performance to uphold service delivery standards and contractual obligations
  • Act as the primary customer interface at client locations, upholding service commitments
  • Implement continuous improvement strategies for Facility Management and Workplace Experience services
  • Support capital budget development and execute strategic projects

Benefits

  • 401(k) plan with company matching contributions
  • Comprehensive Medical, Dental, & Vision Care
  • 100% paid parental leave
  • Generous Paid Time Off and company holidays
  • Early access to wages through Daily Pay
Full Job Description

What this job involves:

The Facilities Management Director plays a pivotal role in leading and developing a high-performing team of facilities management and engineering professionals across a distributed site portfolio throughout the US. In this position, you'll be responsible for ensuring exceptional service delivery and outstanding customer experiences while serving as a strategic point of contact for the client. This role offers the flexibility of primarily remote work while maintaining meaningful connections through client site visits (~30% travel). You'll collaborate closely with cross-functional teams to drive operational excellence, oversee financial performance, and maintain the highest standards of facility management and workplace experience services. While we welcome applications from all qualified candidates, the ideal candidate lives in or near the Orange County/South Bay area (or is open to relocating) to accommodate regular travel between multiple regional client sites approximately twice weekly.

What your day-to-day will look like:

  • Lead and mentor a distributed team of facilities management and engineering professionals, fostering their growth and development while ensuring consistent service excellence across all client locations
  • Oversee CMMS (Computerized Maintenance Management System) administration throughout the region
  • Oversee comprehensive facility condition inspections and assessments of building systems and maintaining accurate account financial records
  • Partner with other Account Directors to deliver integrated maintenance and repair services, workplace experience programs, succession planning, and exceptional client and customer support
  • Monitor and evaluate vendor performance to ensure service delivery meets client expectations and contractual obligations, maximizing utilization of preferred suppliers and contractors
  • Serve as the primary regional interface with customers at client properties, representing JLL's commitment to outstanding customer service and relationship management
  • Drive client satisfaction initiatives by proactively monitoring service quality, addressing concerns, and implementing continuous improvement strategies for Facility Management and Workplace Experience services
  • Collaborate with Site Engineering teams to optimize asset management, resolve work orders efficiently, and strengthen partnerships with Engineering, PDS, MAC, and OP teams
  • Contribute to capital budget development and management, supporting the Account team in executing both short-term and long-term strategic projects and initiatives for clients

Required qualifications:

  • 10+ years of progressive experience in facilities management with 2+ years in director capacity
  • Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field, or equivalent combination of education and professional experience
  • Demonstrated knowledge and expertise of facilities maintenance and operations, including HVAC systems, electrical systems, telecommunications infrastructure, furniture management, and building energy management systems
  • Proven track record of successfully managing large facilities maintenance operations and soft services delivery across multiple sites
  • Strong experience in vendor management, contract administration, and lease portfolio oversight
  • Demonstrated success in expense management, budget development and monitoring, and financial reporting for facilities operations
  • Experience in capital planning processes and successfully executing capital improvement projects
  • Exceptional customer service orientation with proven ability to build and maintain strong client relationships
  • Excellent organizational, leadership, and team management capabilities with the ability to mentor and develop talent

Preferred qualifications:

  • Experience managing corporate and manufacturing environments
  • Proven success managing subtenant relationships and complex lease portfolios
  • Advanced proficiency in data analysis and using data-driven insights to improve operations and client satisfaction
  • Familiarity with lease management systems and processes
  • Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or similar credentials
  • Experience working with enterprise-level CMMS platforms and driving system optimization
  • Track record of achieving and exceeding key performance indicators in a multi-site facilities management environment

COMPENSATION: $200-260K BASE + 30% TARGET BONUS

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

200,000.00 – 260,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Los Angeles, CA, Mesa, AZ, Seal Beach, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary 

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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