Facilities Infrastructure and Innovative Technology Supervisor

Wisconsin Department of Corrections

$114K — $135K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of supervisory or team leadership experience
  • Experience with support of LAN/WAN networking systems
  • Proficiency in video surveillance system support
  • Familiarity with technology architecture standards implementation
  • Experience with networking tools and software configuration
  • Knowledge of security electronic systems like Guard1 and KeyTracer
  • Experience in managing Wi-Fi network environments

Responsibilities

  • Lead and manage the FIIT team to support over 160 DOC worksites
  • Provide remote and on-site support for surveillance and facility systems
  • Design, implement, and maintain WAN/LAN and security systems
  • Act as subject matter expert for UAS (drones) within DOC
  • Extend and maintain OTIS network and electronic health records infrastructure
  • Oversee inmate access to approved Internet services
  • Coordinate through collaboration with other teams in the Enterprise Infrastructure Section

Benefits

  • At least 3.5 weeks of vacation plus 9 paid holidays
  • Affordable health, dental, vision, and life insurance options
  • Lifetime retirement pension plan
  • Optional 457 tax-advantaged retirement savings plan
  • Health and wellness support through the Well Wisconsin Program
  • Employee Assistance Program for personal and family support services
  • Eligibility for the Public Service Loan Forgiveness program
Full Job Description
Position Summary

This position functions as the manager for the FIIT Team. This unit is tasked with supporting DOC's 160+ worksites around the State of Wisconsin.

The FIIT team provides remote support and regularly travels 24/7 to locations to design, implement, and maintain all surveillance, a variety of facility-based systems, and all related elements (including - but not limited to - wide and local area networking (WAN/LAN), firewalls, servers, workstations, storage, several security electronic systems, web filtering & radio systems) for all locations. Additionally, this team is the subject matter expert (SME) for DOC's UAS (Unmanned Arial Surveillance, "drones") related issues/activities and is the operational support provider for all unique and innovative technology at the DOC.

In conjunction with the other teams in the Enterprise Infrastructure Section, the FIIT Team extends and maintains OTIS to support DAI's prison industries, the Offender Technology Infrastructure Services (OTIS) network, electronic health records (EHR) infrastructure; inmate access to Internet for legal and job search services, and access to any Internet services requested and approved by DOC Management.

Salary Information

The starting pay is between $114400 and $135657 per year, plus excellent benefits. Pay will be set in accordance with the Compensation Plan and Wisconsin Administrative Code in effect at the time of hire. The pay schedule/range is 70-02. A two-year Career Executive trial period is required.

In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

  • Substantial leave time including at least 3.5 weeks of vacation to start, 9 paid holidays, and ample accrued sick time that rolls over each year.
  • Insurance : Excellent and affordable health, dental, vision, and life insurance.
  • An exceptional pension plan including a lifetime retirement payment.
  • An optional tax-advantaged 457 retirement savings plan .
  • The Well Wisconsin Program helps participants set health and well-being goals, track progress, stay motivated, and earn incentives.
  • Our Employee Assistance Program offers employees and their immediate family a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
  • DOC is a qualifying employer for the Public Service Loan Forgiveness program.
  • Please click here for a summary of State of Wisconsin employment benefits or click here to explore employment benefits on the website.

To help you understand what your benefit package would be worth, please see the Total Rewards Calculator here .

Job Details

Applicants must be legally entitled to work in the United States (i.e., a citizen or national of the U.S., a lawful permanent resident, an alien authorized to work in the U.S. without DOC sponsorship) at the time of application. The Department of Corrections will conduct criminal background checks on applicants prior to selection to determine whether the circumstances of any conviction may be related to the job being filled. Upon hire, all new DOC employees are subject to fingerprinting.

The Department of Corrections may conduct pre-employment drug screens. Any applicant who is offered employment in a position which requires a pre-employment drug screen must pass the screen as a contingency to employment.

NOTE: This position is eligible to work remotely up to 3 days per week. For positions that allow remote working flexibility, working outside of Wisconsin will not be allowed.

Qualifications

Minimally qualified applicants will have experience:
• Performing supervision or lead-worker activities such as coordinating work activities, hiring, assigning/directing/evaluating work, managing employees, etc.
• Performing activities to support network (LAN/WAN) team in professional environment.
• Performing activities to support video surveillance systems in professional environment
• Establishing and implementing technology and technical architecture standards.

In addition to the above, well-qualified applicants will have experience:
• Supporting and configuring networking tools and software packages.
• Supporting security electronic systems (Guard1, KeyTracer) in a professional environment
• Supporting Wi-Fi networks in a professional environment

How To Apply

To apply, click on "Apply for Job" to start the application process. Follow the steps outlined in the application process and submit your application. Permanent classified employees who are eligible for consideration as a transfer or voluntary demotion must complete the application process in order to be considered.

Applicants should attach a letter of qualifications and resume detailing their training and experience relating to the qualifications mentioned above. It is not necessary to include references at this time. Your letter of qualifications and resume will be evaluated and is considered the assessment for this position and should be limited to a maximum of two pages each.

Your submission will be evaluated by one or more job experts. The most eligible candidates will be invited to participate in the next step of the selection process. The Department of Corrections has created extra guidance to assist you in developing your resume and letter of qualifications, if interested please click here

Questions can be directed to Phia Vang, Human Resources Specialist at [email protected] .

Deadline to Apply

Online applications and materials must be submitted by 11:59pm on September 8th, 2026.

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