Hyundai Surprise, a Ken Garff Automotive Dealership, is currently looking for a talented automotive
F&I Director that aligns with our core values and acts with respect, intelligence, greatness, honesty and teamwork.
As a group, we aim to become the most esteemed automotive group by treating people R.I.G.H.T and creating lifetime customers!
Duties and Responsibilities:- Manage overall production in accordance with company and/or dealership standards related to reserve income, F&I product penetrations/income, and Per-Vehicle-Retail (PVR) averages for retail (new and used) and lease customers. This includes establishing monthly F&I objectives (in conjunction with sales department forecasting) and clearly communicating those objectives to the dealership F&I team.
- Review, understand and train on company compliance guidelines in the following areas:
- Equal Credit Opportunity Act (ECOA)
- Privacy Notices
- Identity Theft Protection Program (ITPP) - Red Flag Compliance
- Office of Foreign Asset Control (OFAC)
- IRS 8300/FinCEN
- Adverse Action Notices
- Manage deal and cash flow in accordance with company Contracts-In-Transit (CIT) guidelines.
- Ensure all F&I Managers acquire and maintain necessary insurance licenses in accordance with state requirements.
- Educate F&I Managers on the features and benefits of all F&I products and the correct method of selling and disclosing those products to customers.
- Instruct F&I Managers on the proper presentation and disclosure of all documents related to the purchase of a vehicle, including F&I products, finance/lease interest rates and loan terms.
- Review and understand the Ken Garff Preferred Lender Program and manage lender production based on the parameters outlined in that program.
- Effectively communicate and train on the specific program requirements for each of the Preferred Lenders.
- Assist in the structuring of deals (when necessary) and submitting customer and vehicle information to lending sources for approval.
- Work directly with lending sources to increase the probability of deal approvals and the maximization of per deal profit.
- Ensure F&I Managers are collecting and safeguarding all money and fees required to satisfy loan requirements.
- Monitor F&I Managers adherence to company guidelines related to the video recording of vehicle transactions (100% of the time) and completion of at least one F&I training module per week.
- Conduct weekly one-on-one meetings with each F&I Manager.
- Participate in dealership and company required compliance training, per company guidelines.
- Attend and participate in manager meetings when instructed (including daily "Save-A-Deal" meetings).
- Other duties as assigned
Qualifications:- 3 - 5 years of prior experience in a dealership F&I Department and selling of financial services is required
- Experience in leading and or managing a team or department
- Must be able to provide references upon request
- High School diploma or equivalent, college degree preferred
- Ability to read and comprehend instructions and information
- Valid in-state driver's license
- Excellent communication skills
- Ability to sell a minimum quota according to the dealership standards
