Safford Mazda Fairfax | Fairfax, VASafford Mazda Fairfax is seeking an
experienced Service Advisor to join our
growing service department. This role is designed for professionals who can step into a service lane immediately, communicate clearly with customers, and thrive in a fast-paced dealership environment.
Qualifications (Required)- 2+ years of Service Advisor experience in a franchised dealership or auto repair facility
- Proven ability to manage multiple repair orders simultaneously
- Strong customer communication and problem-solving skills
- Experience presenting maintenance and repair recommendations
- Comfortable using dealership service software and digital inspection tools
Responsibilities- Greet customers and write accurate repair orders
- Advise customers on recommended maintenance and repairs
- Provide proactive status updates throughout the service visit
- Coordinate closely with technicians to ensure timely and accurate repairs
- Review repair orders for accuracy prior to delivery
- Support CSI, retention, and repeat business goals
Compensation & Benefits- $70,000 - $120,000 annual earning potential, based on experience and performance
- Competitive pay plan with performance incentives
- Health insurance, 401(k), and paid time off
- Ongoing Mazda manufacturer and in-house training
This position is
not entry-level. We are looking for experienced professionals who take ownership of their lane and value doing things the right way.
