The Expense Payable Manager leads the end-to-end expense payable function, ensuring the accurate and timely processing of invoices and payments related to travel, utilities, property management, leasing, legal services, telecommunications, gift cards, and other general operating expenses. This position is responsible for maintaining effective internal controls, driving process improvements, supporting financial reporting, and fostering positive vendor and business partner relationships.

As the primary Subject Matter Expert (SME) for the systems, interfaces, and processes supporting the payable environment, this role ensures data integrity, resolves operational issues, and optimizes workflows. The Expense Payable Manager leads on-site and offshore teams, supports month-end close activities, oversees the accurate recording of liabilities, and partners with key stakeholders to ensure compliance with company policies and accounting standards.

• Maintain accountability for the completeness, accuracy, and timeliness of all expense payable transactions, ensuring invoices, accruals, payments, and related accounting entries are properly processed and recorded. 

• Serve as the primary Subject Matter Expert (SME) for all systems, interfaces, and processes that feed expense transactions into the payable system, ensuring data integrity and resolving issues impacting invoice processing and payment. 

• Develop and maintain a comprehensive understanding of upstream systems and workflows, identifying process gaps, interface failures, and control weaknesses that may impact payable accuracy or completeness. 

• Develop and maintain strong relationships with key business stakeholders to stay informed of business activities, anticipate needs, and deliver a high level of service and support.

• Monitor and validate system feeds, integrations, and automated processes to ensure all expense transactions are accurately transmitted, recorded, and reconciled within the payable system. 

• Establish and maintain strong internal controls to ensure all liabilities are properly recorded, approved, and paid in accordance with company policy and accounting standards. 

• Lead month-end and year-end close activities related to expense payables, including accruals, reconciliations, account analysis, and audit support. 

• Partner with IT, Finance, Treasury, Procurement, Human Resources, Operations, and third-party vendors to resolve system, process, and payment issues impacting expense payables. 

• Maintain ownership of issue identification, root cause analysis, corrective actions, and process improvements related to expense payable transactions and supporting systems. 

• Ensure procedural documentation is current, accurate, and reflects all system dependencies, workflows, controls, and responsibilities within the expense payable process. 

• Provide comprehensive initial and ongoing training to on-site and offshore teams while maintaining accountability for team performance, productivity, and adherence to established processes and controls. 

• Prepare and deliver timely, accurate, and actionable reporting to management and stakeholders regarding expense payable performance, aging, payment metrics, accruals, system issues, and process improvement initiatives.

• Minimum 5 years experience in Accounts Payable/Accounts Receivable/Accounting environment

• Minimum 3 years supervisory experience

• Proficient with accounting and ERP systems such as Oracle/Retek Merchandising System

• Strong systems and technology background with experience managing financial systems, integrations, and automated workflows.

• Strong verbal and written communication skills

• Ability to interact with all levels of management and wide variety of vendor partners

• Must have knowledge and understanding of Accounts Payable/Accounting internal controls 

• Strong problem solving, decision making, and analytical skills

• Must be able to use discretion related to confidential information

• Must be able to work under deadlines while handling multiple priorities

• Bachelors degree with emphasis in Business or Accounting 

• CAPP (Certified AP Professional) designation

• Experience with query or Showcase