Vista Springs is seeking an Executive General Manager (EGM) for our resort style Assisted Living community. As the EGM you will serve as the top operational leader within our community. The EGM will be resonsible for financial performance, marketing execution, executive administration, hospitality standards, leadership presence, regulatory compliance, and overall community performance.
Key ResponsibilitiesFinancial & Business Performance- Manage community operating budgets and controlling expenses
- Monitor financial trends and execute strategies to maximize profitability and community net operating income (NOI)
Marketing & Census Growth- Lead community outreach and direct the sales process to convert prospective residents into move-ins.
- Act as the community's ambassador, building strong relationships with local healthcare networks and referral partners.
- Host tours, drive "move-in momentum," and achieve occupancy targets.
Executive Administration & Leadership- Assist with recruiting top talent, training, and mentoring
- Maintain an open-door policy, resolving concerns and building a culture of trust with community members, families, and staff.
- Champion "Servant Leadership" to maintain high employee morale, engagement, and staff retention.
Regulatory Compliance- Ensure strict adherence to licensing rules and regulations for Adult Foster Care and Homes for the Aged.
- Oversee the survey/inspection process and execute corrective action plans immediately if needed.
- Maintain clinical and operational documentation compliant with all state and federal healthcare laws
Hospitality & Community Standards- Ensure the physical property, housekeeping, and dining services meet high-end hospitality standards.
- Conduct regular resident forums and family councils to guarantee Safety, Belonging, and Peace of Mind.
- Ensure that the community has engaging programming that gives residents a "Full of Life" day every day
