Executive Director

NSSC LLC

$90K — $120K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Licensed administrator for assisted living in Rhode Island
  • Bachelor's degree in Business Administration, Healthcare Administration, or related field
  • 5-7 years of relevant experience in community management
  • 3-5 years in operations management with a focus on financial goals
  • Experience in recruiting and training staff
  • Understanding of facilities management
  • Basic computer skills, especially in Microsoft Excel and Word

Responsibilities

  • Lead the execution of community strategies in line with corporate objectives
  • Develop and assess strategies for labor, occupancy, expenses, and service quality
  • Ensure compliance with the Resident's Bill of Rights
  • Manage staff recruitment, training, supervision, and evaluations
  • Assess resident and staff needs to establish evaluation priorities
  • Oversee operational budgets and manage expenses effectively
  • Act as a liaison between field operations and corporate, building strong relationships

Benefits

  • Competitive medical, dental, and vision insurance
  • Health and Dependent Care Flexible Spending Accounts
  • Short and Long-Term Disability coverage
  • Life Insurance and 401(k) with matching contribution
  • Accrued time off including vacation, sick, personal, and paid holidays
  • Employee and resident referral bonuses
  • Discount programs for home and auto insurance
Full Job Description
Job Title: Executive Director

Location: The Highlands on the East Side Providence, RI 02906

Hours: Full-time

Job Summary:

The Executive Director is responsible for leading the day-to-day operations of the Community,

including full P&L responsibility. The Executive Director plans, implements, and evaluates all

aspects of operations, recruits and trains Department Heads. Supervises employees in order to

create and maintain a high functioning team environment. Has a direct supervisory responsibility

for team members. Maintains high customer satisfaction and ensures a quality-oriented

workforce. Complies with all local, state, and federal regulations. Focuses on creating a safe

working and living environment.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed

with or without appropriate reasonable accommodation.
• Lead the development and implementation of all strategies for the community consistent with HallKeen Assisted Living Communities corporate objectives.

Regularly communicates performance with Regional Vice President or Regional

Director of Operations.
• Develop and implement successful strategies regarding labor, occupancy, mix, expenses, and quality of services, and review and redirect activity, if necessary.
• Ensure adherence to the Resident's Bill of Rights.
• Interview, hire, orient, train, supervise, discipline and evaluate staff in compliance with EOEA regulations and HallKeen Assisted Living Communities policies.
• Assess resident needs in relation to staff needs as a basis for determining priorities in designing an ongoing evaluation program.
• Comply with all aspects of operations, including personnel practices, in accordance with HallKeen Assisted Living Communities, LLC's policies and federal, state and

local regulations.
• Assist in the development of operational budgets and capital requirements, including forecasting and approving all expenses.
• Act as liaison between field operations and corporate office, fostering strong relationships with corporate resources.
• Active in engaging in local community activities. Establishes networks and resources for resident and employee referrals.
• Performs regular review of and make recommendations on all aspects of building construction and preventative maintenance.
• Able to work in various positions at community and willing to fill in as needed. • Builds a high performing team and maintains a high morale.
• Meets financial management requirements for the community.
• Maintains safe working and living environment in compliance with OSHA and EOEA regulations.
• Performs scheduled marketing activities, resulting in increased census. • Ensures that move-in and leasing process is complete, accurate, and complies with

Fair Housing and EOEA regulations and standards.
• May perform other duties as assigned.

Minimum Qualifications:
• Licensed as an administrator for assisted living in Rhode Island
• A Bachelor's degree in Business Administration, Healthcare Administration, or related subject is required.
• A minimum of five to seven years related business experience in Skilled Nursing, assisted living, or retirement living facility/community management. Successful

history of building sales and meeting financial goals.
• Three - five years' experience in operations management with demonstrated success in meeting financial goals specific to retirement living, assisted living, long term care

or related fields such as hospitality.
• Demonstrated success in operating or maintaining a quality, customer service workforce.
• Experience in recruiting and training others.
• Understanding of facilities management.
• Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and

document performance issues and complete performance management expectations as

guided by the company.
• Basic knowledge of computer systems, particularly Microsoft Excel and Word.
• Valid driver's license.

Benefits:

Full time position offers a competitive benefit program to include Medical, Dental, Vision,

Health FSA, Dependent Care FSA, Short-Term Disability, Long Term Disability, Life Insurance,

Home and Auto Discount program, Vendor Discount Program, 401(k) with matching

contribution, Accrued Vacation, Sick, and Personal time and Paid Holiday Benefit. Employee

referral bonus, and resident referral bonus.

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