Bachelor's degree in business administration or healthcare-related field; Master's preferred.
Wisconsin Nursing Home Administrator License or eligibility for licensure.
Completion of state-approved Bureau of Assisted Living Administrator course or similar education/experience.
5+ years of senior-level administrative experience in long-term care settings.
Proven operational management experience in healthcare including strategic planning and budget oversight.
Strong change management skills with a collaborative approach to initiatives.
Experience in leading high-performing teams and engaging with community stakeholders.
Responsibilities
Lead campus operations as Executive Director, overseeing all activities and programs.
Serve as the licensed Nursing Home Administrator for the Skilled Nursing Facility.
Foster a culture of compassion, inclusion, and integrity throughout the organization.
Promote teamwork and positive relationships across departments.
Engage residents in decision-making processes related to their care and community life.
Ensure quality service delivery and resolve resident and family concerns promptly.
Achieve financial performance targets while focusing on quality care and staff retention.
Collaborate with HR to recruit, train, and retain high-quality team members.
Benefits
Locally owned, not-for-profit community with a rich history since 1948.
Supportive work environment focused on teamwork and collaboration.
Opportunities for professional development and employee recognition.
Engagement in community-based initiatives and activities.
Management committed to transparency and continuous improvement.
Full Job Description
Assume campus wide responsibilities as Executive Director, including the administrative authority, responsibility, and accountability of directing activities and programs. Oversees the planning, development, organization, implementation and evaluation of the activities and programs.
In addition to campus-wide responsibilities, the position also serves as the licensed Nursing Home Administrator for the Skilled Nursing Facility.
Creates and maintains an atmosphere of compassion, faith, inclusion, integrity, and dedication throughout the campus.
Cooperates with co-workers and establishes good working relationships with all service lines and departments. Practices team building and promotes good employee relationships in each department and inter-departmentally.
Responsible for maintaining an effective dialogue and process for resident's involvement and input in all matters relating to resident care and life.
Responsible for the general leadership of the campus which empowers staff to be creative, to offer input into the decision-making process and to develop as an accountable member of the Oakwood team.
Responsible for the provision of quality services for the residents/families. Ensures prompt resolution of concerns that will result in resident/family satisfaction. Reviews services provided in view of market needs and future opportunities.
Responsible for the financial results of all the care programs of the campus, including performance against budget, payroll costs, and capital expenditures. With appropriate input from others in an inclusive manner develops long term operational plans, annual business plans, goals, objectives, and operating and capital budgets for the campus.
Collaborates with Human Resources in the recruitment of excellent team members and works to ensure they are appropriately oriented, trained, supported, and retained. Promotes the development and advancement of team members. Assists in evaluating operating procedures, job descriptions, performance evaluations, grievance processes, team member communications, supervisory training, etc. Recommends and supports changes in standard operating procedures or policies, when necessary.
Along with the other campus executive director, is responsible for integrated systems and controls across both campuses to achieve scale-efficiencies and uniform quality of care.
Plans, organizes, directs, evaluates and modifies departmental performance in assigned areas of responsibility in furtherance of campus goals and objectives.
Through consolidation and efficiencies, improve operational margins and bring about an immediate financial impact; that is, achieve or exceed profitability forecasts while maintaining a high quality of resident care and staff retention. Identify revenue opportunities and focus on expanding the "top line" while controlling expenses and improving "bottom line" performance.
Work with appropriate team members in developing sound programs and efficient staffing plans.
Responsible for monitoring and recommending action on long term care industry trends.
Responsible for compliance with regulatory agencies and codes pertaining to the operation of the Continuing Care Retirement Community (CCRC) (i.e., Department of Insurance Chapter 647) including nursing home (i.e., HSS 132), assisted living (i.e., HSS 83), HUD (Housing & Urban Development) and the Residential Care Apartment Complex. Promptly corrects unsatisfactory conditions that may arise in any phase of the operations.
Maintains a good public relations program that serves the best interest if the facility and community alike. Represents the facility and participates in top-level meetings. Represents the facility in dealings with outside agencies, including governmental agencies and third-party payers, and Oakwood Village member congregations, or provides an authorized representative of the facility when unable to attend such meetings.
ESSENTIAL QUALIFICATIONS
Successful completion of a bachelor's degree program in business administration or other fields related to the health care industry, and at least five years of senior level administrative experience in a long term care setting. Master's Degree preferred.
Current, unencumbered Wisconsin Nursing Home Administrators License or meet the licensure requirements of the State of Wisconsin.
Successful completion of state approved Bureau of Assisted Living Administrator course or similar education/experience.
Demonstrated experience and success managing operations in a healthcare and/or long-term care setting including, but not limited to, program development, team building, strategic planning, budgetary oversight, organizational development, and public relations.
Excellent skills in change management with the proven ability to employ a transparent, collaborative and consensus-building approach that encourages resident and staff feedback prior to implementation of new initiatives or program changes.
Proven ability to lead a team of high performing department heads and to collaborate, engage, and work effectively with staff, colleagues, and members of the community.
Working knowledge of senior living community development as well as state and federal laws and regulations applicable to the senior living industry.
