Executive Director

Lakehouse Senior Living

$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Hospitality, Health-related field, or similar.
  • 3+ years of managerial experience in senior living, healthcare, or hospitality.
  • Experience in hiring, coaching, and performance management.
  • Sales experience is a plus.
  • Proven track record in managing operating expenses effectively.
  • Administrator License/certification required.
  • Exhibits strong leadership qualities, motivating others effectively.

Responsibilities

  • Manage community operations according to standards set by Owners/Board and regulations.
  • Communicate a customer-focused vision based on a resident-centered care model.
  • Build local relationships to drive business growth and optimize revenue.
  • Implement external business development strategies to increase referrals and move-ins.
  • Ensure knowledge of and compliance with state regulations and procedures.
  • Maintain resident files in accordance with compliance regulations.
  • Achieve financial targets for capital partners' return and manage operational budgets.

Benefits

  • Competitive pay with early access to earned wages.
  • Flexible scheduling options.
  • Comprehensive health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) plan with employer matching.
  • Paid training and opportunities for professional growth.
  • Employee Assistance Program and wellness benefits.
Full Job Description
Responsibilities:
  • Responsible for the operation and management of the community in accordance with the standards and guidelines of the Owners/Board of Directors, Discovery Management Group, and federal/state/local laws and regulations.
  • Communicates and models a clear, customer focused vision, based upon a resident centered model of care.
  • Demonstrates the ability to identify and build relationships within the local area that drives businesses into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieves appropriate market position.
  • Ensures the community has an effective external business development strategy in place, with clear accountabilities assigned, is able to articulate results and adjust plan accordingly to maximize referral leads and move-ins.
  • Develops a thorough working knowledge of state regulations, policies and procedures dictated for residents; ensures compliance.
  • Ensures all resident administrative files are well maintained, current and in compliance with state regulations.
  • Meets the financial targets with the goal to maximize capital partners' return.
  • Functional knowledge of all operating programs including memory care, clinical, dining and social programs.
  • Prepares, adheres to the community budget.
  • Ensures budgeted revenue is achieved or exceeded by maximizing occupancy and room rate.
  • Reviews monthly financial statements, implements plans of action for deficiencies.
  • Manages key, non-labor operating costs in line with budgeted levels.
  • Processes and submits monthly expenses and budget data timely per policies and internal business controls.
  • Meets NOI and occupancy expectations.
  • Oversees all departments, maintaining full responsibility for efficient operations and compliance with the financial goals established in the approved Operating Budget.

Qualifications:
  • Bachelor's degree, preferably in Business Administration, Hospitality, Hospital Administration, or Health related field.
  • Minimum of three years of managerial experience preferably in the senior living, health care or hospitality industries.
  • Previous management experience including hiring, coaching, performance management, daily operations supervision and discipline.
  • Previous sales experience preferred.
  • Demonstration of success in managing operating expenses.
  • Administrator License/certification
  • Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well.

Benefits You'll Enjoy

For eligible employees, we offer a comprehensive benefits package that includes competitive pay with early access to earned wages, flexible scheduling, health, dental, vision, life, and disability insurance, paid time off and holidays, a 401(k) with employer match, paid training and growth opportunities, uniforms (where applicable), and additional perks such as an Employee Assistance Program (EAP), volunteer time off, and wellness-related benefits.

JOB CODE: 1004452

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