Job Description

THE POSITION:

At EVERSANA, our Global Medical Affairs & Medical Information teams play a pivotal role in supporting some of the most scientifically advanced and emerging biopharmaceutical organizations around the world to deliver innovative therapies across all therapeutic areas, including oncology, hematology, rare disease, immunology, neurology, cardiology, etc. Through our fully integrated commercialization and medical support model, we partner with clients across the product lifecycle to deliver meaningful, patient- and healthcare professional-centered solutions.

The Executive Director, Global Medical Affairs is a high-impact senior leader reporting to the EVP, Global Medical Affairs & Information. This individual will play a critical role in shaping and advancing EVERSANA's position as a forward-looking thought leader and trusted partner in Global Medical Affairs strategy, innovation, and operational excellence / execution across a diverse and growing client portfolio.

This role combines strategic leadership with hands-on execution, driving the development and delivery of scalable, high-impact, and technology-enabled Medical Affairs solutions that address evolving client needs. The Executive Director will be responsible contributing to overall Global Medical Affairs strategy regarding our services and thought leadership; will lead Global Medical Affairs strategic operations and be responsible for operational efficiency and results driven execution of services; manage, lead and develop the Global Medical Affairs team; and be responsible managing Global Medical Affairs P&L.

We are seeking a highly experienced, high-functioning Medical Affairs leader with a proven ability to drive operational excellence, lead complex transformations, and deliver measurable results through cross-functional teams. This individual will bring broad functional expertise, a strong digital and innovation mindset, and the ability to operate autonomously while influencing and executing through others.

The ideal candidate thrives in a dynamic, matrixed environment and is passionate about building scalable, forward-thinking solutions that enhance Medical Affairs impact and redefine how value is delivered to clients, healthcare professionals, and patients / caregivers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

Strategic Execution & Program Leadership

• Lead and support the execution of Global Medical Affairs Excellence & Strategy initiatives across multiple clients and engagements
• Translate strategic priorities into actionable plans, structured programs, and measurable outcomes
• Drive enterprise-level and cross-functional initiatives with strong project management rigor and accountability for results
• Contribute to the evolution of innovative and scalable Medical Affairs operating models

Operational Excellence

• Drive operational excellence, efficiency, and scalability across Medical Affairs programs and delivery models
• Identify and implement opportunities to modernize workflows, tools, and processes, including digital and data-driven enhancements
• Establish and monitor performance metrics to ensure consistent, high-quality execution and continuous improvement
• Establish and own development and maintenance of applicable Standard Operating Procedures (SOPs), Working Instructions, Training, etc.

Client Management, Leadership & Delivery

• Serve as a trusted advisor and strategic partner to clients, including Global Medical Affairs leadership
• A applicable, function as Overseeing Director and / or Client Manager for assigned projects
• Deliver strategic and operational guidance across the full spectrum of Medical Affairs functions
• Ensure client delight and that service are both value- and quality-driven

Cross-Functional Collaboration

• Partners across EVERSANA business units (Medical Information, Value & Evidence, Medical Communications, Agency, Pharmacovigilance, Regulatory, Quality, Field Medical, Patient Services, etc.) to deliver integrated, end-to-end solutions
• Contribute to holistic commercialization and medical strategies spanning the product lifecycle
• Demonstrate a commitment to diversity, equity, and inclusion, modeling inclusive leadership and behaviors
• Be able to work within a matrix environment and drive results through others

Thought Leadership

• Develop and execute thought leadership strategy for Global Medical Affairs
• Develop the annual plan and collaborate with the team to develop and execute on the deliverables that drive new business opportunities
• Stay abreast of industry best practices, trends, applicable laws / regulations, etc. that have an impact on Global Medical Affairs and our service offerings
• Represent EVERSANA and the Medical Affairs team at professional meetings and associations

Financial Performance

• Support business development through RFPs, proposals, and client presentations, contributing to growth and expansion opportunities
• Develop and own the Medical Affairs capabilities presentations and technology offerings / demos
• Ensure the timely review and execution of Global Medical Affairs SOWs and contracts, including follow-up for renewals
• Develop strategic ways to drive new business opportunities via networking, professional associations, thought leadership
• Own the P&L for Medical Affairs services, ensuring financial goals are meet and contributing to monthly and quarterly financial planning

Team Leadership / Development

• Establish, lead, and develop growing Global Medical Affairs team across various services
• Establish processes, procedures, and training that ensure efficient and effective onboarding of both FTEs and contractor / contingent workers / consultants
• Build an operationally and cost-efficient global staffing model that ensures effective operational delivery of services based on client requirements and financial goals
• Establish collaborative relationship with staff agency partners and grow network of independent consultants
• Identify staffing needs and ensure timely development of applicable job descriptions and job requisitions
• Ensure results-orientated and results-driven delivery of services via effective management of Global Medical Team, leveraging both FTEs and contractor / contingent workers / consultants as applicable

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities

• Build, lead, and scale high-performing teams and subject matter experts, fostering a culture of accountability and innovation
• Drive results through influence, delegation, and cross-functional leadership
• Mentor and develop talent, supporting career growth and capability building
• Establish clear performance expectations and provide ongoing coaching and feedback
• Oversee talent processes including hiring, performance management, promotions, and development planning
• Promote a culture of collaboration, continuous improvement, and high performance

EXPECTATIONS OF THE JOB:

• Travel Up to 20%
• Hours 40+ Hours per week

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education PharmD, MD, or PhD required.
• Experience and/or Training
  • 8-12+ years of pharmaceutical or life sciences industry experience, including significant experience within a biopharmaceutical organizations or applicable service provider
  • Strong and diverse experience across multiple Medical Affairs functions, including:
    • Medical Strategy & Planning
    • Medical Communications / Publications
    • Medical Information
    • Medical Affairs Operations
    • Advisory Boards, IIS, and lifecycle management
  • Demonstrated success in leading complex initiatives and driving operational excellence and transformation
  • Strong project and program management capabilities, with the ability to manage multiple priorities and stakeholders
  • Proven ability to lead people, influence stakeholders, and deliver results through cross-functional teams
  • Experience working in matrixed, fast-paced environments
  • Strategic and structured thinker who connects vision to execution
  • Operational excellence driver focused on scalability, efficiency, and quality
  • Results-oriented leader with accountability for measurable impact
  • Strong program leader capable of executing complex initiatives effectively
  • People leader with experience developing high-performing teams
  • Collaborative influencer across functions and stakeholder groups
  • Self-directed operator who thrives in autonomous, high-ownership roles
• Technology/Equipment
  • Experience with Medical Affairs technologies, including:
    • Medical Information platforms
    • Content and publication management systems
    • MSL tools and CRM platforms
    • Digital engagement and analytics tools
  • Experience leveraging advanced analytics, automation, and emerging technologies (including AI) to modernize Medical Affairs delivery and enhance impact

PREFERRED QUALIFICATIONS:

• Experience and/or Training
  • Consulting or multi-client experience
  • Experience supporting U.S. and/or global product launches
  • Exposure to multiple therapeutic areas and organization types (including emerging biopharma)

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information