Executive Claim Technical Manager (Complex Claims Advisor)

We currently have an opportunity for an Executive Claim Technical Manager (Complex Claims Advisor) to join our Claims team in our Wilmington, MA office on a Hybrid work schedule.

Overview:

Reporting to the Director of Claims is responsible for working as an advocate for HUB's clients on significant Property and Casualty (P&C) claims. Also responsible for servicing assigned accounts, including T-200 customers, on a regular basis, to ensure the highest level of customer service. Responsibilities include work related to assigned specific Vertical specialty teams based on training, background, and expertise. Serve as a resource to the other members of the HUB New England Claim staff and all other employees.

Responsibilities:

• Provides Claim Advocacy serves for HUB clients in accordance with systems and procedures.
• Provides coverage determination and scope of loss.
• Acts as a resource to the service staff on all claim issues.
• Acts as an intermediary between HUB and the insurers claims staff.
• Schedule and coordinate claim review meetings between clients and the carriers when appropriate.
• Assist client and provide claim technical advocacy on large losses.
• Assists in the sales presentation process on new prospective clients.
• Other responsibilities as assigned by the claims director.

Qualifications:

• BA or equivalent work experience.
• Minimum of ten years of claim supervisory / management experience.
• Extensive working knowledge of claim handling in Commercial General Liability, Commercial Auto (both first and third-party claims), Workers Compensation and Large property claims.
• Extensive experience handling large/ complicated P&C claims.
• Advanced working knowledge of property and casualty coverage issues.
• Ability to work independently.
• Excellent communication skills, both oral and written.

What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team:
• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

Ready to take the next step? Apply today.

The expected salary range for this position is $150,000 annually to $225,000 annually and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Claims Management

Required Experience: 7-10 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent