Description

About the Role

We are looking for a highly organized, proactive, and resourceful Executive Assistant & Office Manager to support the Chief Revenue Officer (CRO) and the global Sales leadership team.

This is a dynamic, high-impact role combining executive support with hands-on business operations across Finance, HR, IT, office management, and employee engagement. You will play a key role in ensuring smooth day-to-day operations, driving cross-functional coordination, and enabling the Sales organization to operate efficiently across AMR and EMEA.

At Panaya, we encourage every employee to embrace AI-powered tools and innovative technologies to improve productivity, simplify processes, and continuously enhance the way we work.

Key Responsibilities
• Manage the CRO's calendar, priorities, meetings, travel arrangements, expense reports, and follow-up on key action items.
• Draft correspondence, coordinate communications, and provide day-to-day administrative support to the CRO and Sales leadership across AMR and EMEA.
• Coordinate recruitment activities, including conducting initial phone screenings, reviewing resumes, scheduling interviews, tracking candidates throughout the hiring process, and coordinating onboarding and offboarding in partnership with HR.
• Support HR administration and serve as a point of contact for employee-related operational inquiries.
• Plan and coordinate employee engagement initiatives, recognition programs, team events, internal communications, and employee gifting.
• Manage expense reports, corporate cards, purchase requests, vendor payments, and related financial administration.
• Coordinate vendor relationships, office operations, facilities, supplies, shipping, and other administrative services.
• Manage IT-related administration, including equipment provisioning, user access requests, hardware inventory, and employee support in coordination with the IT team.
• Organize and coordinate logistics for leadership meetings, QBRs, Sales Kickoffs, conferences, customer events, executive offsites, and other global business events.
• Maintain operational records, support budget tracking, and coordinate activities across HR, Finance, IT, Sales, and Marketing to ensure efficient day-to-day business operations.

• This is a hybrid role based in our Hackensack, NJ office, offering remote work flexibility with in-office collaboration as needed.

Requirements
• 5+ years of experience as an Executive Assistant, Executive Business Administrator, Office Manager, Business Operations Coordinator, or in a similar role supporting senior leadership.
• Experience working in a global technology or SaaS company.
• Proven ability to manage multiple priorities, stakeholders, and deadlines across different time zones.
• Excellent written and verbal communication skills.
• High level of professionalism, discretion, sound judgment, and attention to detail.
• Strong organizational, problem-solving, and project coordination skills with the ability to work independently in a fast-paced environment.
• Curiosity and willingness to leverage AI tools and emerging technologies to improve productivity, streamline workflows, and enhance day-to-day operations.
• Proficiency in Microsoft 365 and other business productivity tools.
• Experience working with ERP, finance, HR, and applicant tracking systems (ATS) is an advantage.
• Bachelor's degree is an advantage.