The Employee Experience & Relations (EXR) organization is seeking an exceptional Lead Executive Assistant to support a high-visibility, fast-paced, and strategically critical role. This position requires a seasoned professional who operates with high levels of discretion, judgment, and business acumen. You will serve as a trusted partner acting as a force multiplier who enables leadership effectiveness across a complex global organization.
This is not a traditional administrative role. You will operate as a strategic partner who anticipates needs, drives operational rigor, and ensures the VP's time and attention are directed toward the highest-impact priorities. You must be comfortable navigating ambiguity, exercising independent judgment, and influencing across all levels of the organization. A strong sense of ownership and the ability to maintain composure under pressure are essential.
This role offers unparalleled exposure to senior leadership decision-making, enterprise-wide people strategy, and the opportunity to shape how Amazon invests in its employee experience at scale.
This role requires five (5) days a week in office.
Key job responsibilities
- Chief of Staff Partnership: Operate as an extension of the VP's office, partnering with Chiefs of Staff, senior leaders, and cross-functional EAs to ensure seamless coordination across the EXR leadership team.
- Executive Communications: Support the drafting and editing of select executive communications as directed by the VP. Help manage information flow by ensuring the VP is briefed on critical items and shielded from noise.
- Strategic Calendar Management: Own and optimize the VP's calendar as a strategic asset-ensuring time allocation reflects business priorities, protecting focus time, and proactively resolving conflicts across multiple time zones and senior stakeholders.
- Meeting & Event Management: Plan and execute leadership offsites, all-hands meetings, team events, and cross-organizational forums. Manage end-to-end logistics including agendas, venues, catering, AV, and post-event follow-up.
- EA Leadership & Mentorship: Serve as the lead Executive Assistant for the EXR organization, providing guidance, mentorship, and coordination support to EAs across the org in a dotted-line capacity. Act as a resource for best practices, onboarding support, and alignment on organizational norms and standards.
- Travel Coordination: Manage complex domestic and international travel itineraries, optimizing productivity and compliance with Amazon travel policies. Anticipate and resolve disruptions proactively.
- Stakeholder Management: Build and maintain strong relationships with business and stakeholder EAs, business partners, and leaders across Amazon. Serve as a trusted point of contact for the VP's organization and external partners.
- Confidentiality & Discretion: Handle highly sensitive people-related information with the utmost confidentiality, given the nature of the EXR organization's work across employee relations, investigations, and workforce strategy.
About the team
The Employee Experience & Relations (EXR) organization is at the heart of how Amazon cares for its workforce. EXR drives enterprise-wide strategy across employee relations, workplace investigations, policy development, and employee experience programs that impact over a million Amazonians globally. We are a team of builders who are passionate about creating a fair, respectful, and inclusive workplace for every Amazonian. We operate with high integrity, deep empathy, and a bias for action. We embrace diverse perspectives and believe that our differences make us stronger. This role offers a unique vantage point into senior leadership operations and people strategy at Amazon's highest levels. We invest in our team members' growth through exposure to cross-functional initiatives that accelerate career development.
BASIC QUALIFICATIONS
- 10+ years of senior level leadership support experience
- High school or equivalent diploma
- Experience with Microsoft Office products and applications
- Experience coaching and mentoring at the management level
- Experience influencing senior leaders/stakeholders
- Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel, or experience managing multiple calendars
- Experience in verbal and written communication for executive level leaders
- Experience with domestic or international travel coordination, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Experience handling confidential information
- Experience working in a matrixed organization
- 5+ years of executive assistant experience, supporting VP-level or C-suite executives
- Demonstrated usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
- Expert proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneNote)
PREFERRED QUALIFICATIONS
- Experience managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel, or experience with end-to-end project management
- Experience supporting senior leaders in HR, People, or Employee Relations functions
- Deep knowledge of Amazon's culture, Leadership Principles, and operational mechanisms
- Demonstrated usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
- Ability to recognize opportunities where generative AI could enhance workflows or operational efficiency
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 98,700.00 - 160,000.00 USD annually
USA, WA, Bellevue - 98,700.00 - 160,000.00 USD annually
