The Executive Account Manager is responsible for managing and expanding a strategic
partnership with Blackstone and serving as the primary relationship owner for its portfolio
companies. This role operates as a senior, client-facing leader, acting as a trusted advisor to
executive stakeholders while ensuring seamless onboarding, operational execution, and long term
account growth across a complex enterprise portfolio. The ideal candidate brings
experience supporting private equity-backed organizations, managing large enterprise
portfolios, and driving cross-functional execution in regulated or highly complex environments.
Duties and Responsibilities:Executive Partnership & Strategic Account Management- Own and manage the enterprise relationship with Blackstone and its portfolio companies
- Serve as the primary executive point of contact for senior stakeholders across the partnership
- Develop and execute strategic account plans aligned to Blackstone's investment strategy and
portfolio growth objectives
- Build trusted, long-term relationships by aligning solutions to business, financial, and
operational goals
Portfolio Company Onboarding & Lifecycle Ownership- Lead onboarding for newly acquired portfolio companies, ensuring consistent, high touch
enterprise experience
- Assess enterprise needs and recommend tailored solutions aligned to each company's
operational requirements
- Manage the full account lifecycle including onboarding, adoption, expansion, and renewal
Contract Negotiation & Financial Stewardship- Negotiate complex enterprise agreements, including direct and GPO-aligned contracts
- Partner with legal, finance, and compliance teams to ensure contract accuracy, profitability,
and performance
- Maintain financial accountability across assigned accounts, including forecasting and portfolio
Health
Cross-Functional Leadership & Program Execution- Orchestrate cross-functional teams across sales, operations, provisioning, billing, and
leadership
- Own escalation management and issue resolution, ensuring accountability and timely
outcomes
- Translate executive-level customer needs into clear internal execution plans
Revenue Growth & Portfolio Expansion- Identify and drive expansion opportunities across portfolio companies
- Support renewal strategy, pricing alignment, and long-term growth initiatives
- Balance revenue performance with customer satisfaction and retention
Reporting, Analytics & Executive Communication- Manage portfolio performance metrics, lifecycle reporting, and account insights
- Prepare executive-level updates, QBRs, and strategic reviews for internal leadership and
Blackstone stakeholders
- Maintain accurate CRM documentation, forecasting, and reporting
Required Qualifications: - 7-10+ years of experience in executive account management, strategic accounts, enterprise
sales, or customer success
- Proven experience managing large, complex enterprise or private equity-backed portfolios
- Strong executive presence with the ability to influence senior stakeholders
- Demonstrated success leading cross-functional teams without direct authority
- Exceptional communication, analytical, and problem-solving skills
Preferred Qualifications: - Experience supporting private equity firms and portfolio companies
- Background in telecommunications, SaaS, technology, or infrastructure services
- Experience working with Fortune 500 or highly regulated enterprise clients
- Comfort operating in a fast-paced, high-growth environment with shifting priorities
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